Asset Protection Investigator

Safety & Security

• Conduct the Monthly Security Tour and work with your AP Ops Coach or Store Manager to address exceptions and put solutions in place
• With your AP Ops Coach or Store Manager, hold regular training sessions with associates to review Safety and Security practices
• Conduct monthly emergency exit inspection, fire extinguisher inspection, emergency lighting inspection
• Compile all relevant video, and other relevant evidence, for Accident files
• Check all first aid kits, and spill stations weekly for full supplies
• Walk off the MPP control walk and notate any exceptions

In-Stock Protection

• Review queries from AP Hub for Scanned Stolen, On Hand Adjustments, and Return on Protection, and look for theft trends.
• Review Merchandise Protection solution plans in place, and the execution of the plans, for effectiveness
• Teach and train associates on how to correctly apply merchandise protection devices
• Provide solutions to your AP Ops Coach on how to impact the top theft items and categories

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Internal Investigations

• Review Cashier Impact Report for cashiers highlighted in red

• Utilize Quick Look-ups to review different cashier behaviors such as Line Voids, Refunds, Price Overrides, Handkeys, Cashier-Own-Tender, Aborts and Suspends, 1 Action Codes, etc.
• Review exceptions and identify malicious behaviors or training opportunities
• Review Reg Long/Short Tool & Recycler Query to identify malicious cash loss
• Review Scanned Stolen items to identify items for potential internal cases (i.e. items from locking cases like iPhones etc.)
• Tour backroom and associate areas looking for empty packages
• Review Return Audit Query for audit results failed, matching operator numbers, etc.

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External Investigations

• Apprehend shoplifting suspects following AP-09
• Promptly complete all loss events

Location: 1400 Mall Drive, Benton Harbor, Michigan 49022

Job Type: Full-time

Pay: $17.00 per hour