Address
SalaryABOUT ROLAND FOODS
Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 60 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company has a national presence in the foodservice, retail, and industrial channels as well as international sales in the Caribbean, Central and South America, Asia, Africa, and the Middle East. Roland Foods' dedication to providing quality and consistency has made it a leader among food importers and suppliers. The Roland brand is synonymous with quality and authenticity for the consumer and chef alike.
ABOUT THE ROLE
The Inventory Control Representative is responsible for maintaining control of the inventory of assigned warehouses by performing ongoing review and analysis; coordinating the transportation of goods between customer and/or warehouses; and for providing customer service for both internal and external stakeholders. This is an office-based role located in Roland Food's New Jersey office.
As a response to the pandemic, Roland Foods office employees have transitioned to a hybrid working schedule, requiring employees to report in-person Tuesday through Thursday, with the option to telework on Monday and Friday each week. Due to the collaborative, cross-functional nature of the organization, employees at the NY and NJ offices are required to work in person for the abovementioned days, outside of any People & Culture-approved disability accommodation request.
RESPONSIBILITIES
- Process all BOLs, Transfer Orders and Invoices via Microsoft D365
- Manage 3PL warehouse ensuring all orders, issues and requests are processed within a timely manner
- Review inventory daily for discrepancies and investigate all discrepancies prior to making any required adjustments
- Process all ship confirm errors, transfer order errors and inventory adjustment errors
- Provide non EDI and non WMS warehouses with required paperwork to fulfill orders
- Develop relationship with 3PL customer service reps
- Escalate any issues to Team Lead and Manager
- Process any Returns via RMA or an ARMA
- Work closely with various internal departments in Roland Foods and foster relationships
- Complete any assigned special projects
- Ability to have a flexible schedule for special assignments and end of quarter tasks
- Available for late night and weekend work for annual physical inventory and/or as needed
- Maintain all warehouse paperwork using a scanner and SharePoint
- Learn new processes as needed
QUALIFICATIONS AND SKILLS
Required
- Intermediate proficiency in Microsoft Excel, Word and Outlook
- Strong and highly accurate data entry skills
- Exceptional customer service skills
- Logical thinking and problem-solving abilities
Preferred
- Microsoft D365 knowledge a plus
- Flexible and adaptative to changing and deadline-driven environment
- Strong interpersonal and written/verbal communication skills
- Detailed oriented
- Bilingual in English/Spanish is a plus
SALARY RANGE
Roland Foods hires exceptional people to perform a wide variety of important functions that contribute to the success of the Company. One of the ways Roland Foods does that is through a competitive compensation package. The base salary for this role will be $45,000 - $55,000.
Based on your qualifications, previous experience, and transferrable skills, the Company will determine at its sole discretion the salary offered.
Founded by immigrants, Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together. All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!
Roland Foods is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Roland Foods considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Roland Foods is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at peopleandculture@rolandfoods.com.
Please read Roland Foods, LLC's California Job Applicant Privacy Policy here.
Pay: $45,000.00 - $55,000.00 per year
