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Form of workSalary: $15.93 - $22.44 per hour
If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date, or have a valid religious or medical reason qualifying you for an exemption (that may or may not require accommodation)
SUMMARY
The Intermediate Typist-Clerk (ITC) position will be assigned to the DHS Patient Centered Medical Home (PCMH) known as the Star Clinic. This clinic is a Specialty PCMH for patients who are homeless or formerly homeless and who have complex health and behavioral health conditions. The Star Clinic focuses on providing high-quality medical care to formerly homeless residents and other homeless patients of DHS who have complex health care needs. The Star Clinic is under the general supervision of the Housing for Health Medical Director, Senior Physician, who receives administrative supervision by the Director of Housing for Health and clinical supervision from the Director of Health Services.
The Intermediate Typist Clerk (ITC) will provide clerical support to DHS Star Clinic which coordinates housing and supportive services for DHS patients who are homeless or at risk for homelessness.
ESSENTIAL FUNCTIONS
- Serves as first contact to office visitors and patients, ascertaining the purpose of their visit and directing them appropriately.
- Checks in patients and schedules follow up and specialty appointments as needed
- Screens office callers and telephone calls, furnishes requested information, refers callers to the appropriate person, and takes and transmits messages
- Inputs data and maintains logs, reports and data tracking systems for Housing for Health programs and services using Excel, Access, Word, and/or other software programs.
- Monitors and orders clinic supplies
- Ensures maintenance of office equipment, and submits and monitors requests for telephone, computer and facilities services.
- Keeps calendars, schedules appointments and arranges conference calls and meetings, including reserving meeting rooms, sending meeting announcements and reminders, and obtaining and setting up conference phone equipment.
- Prepares written correspondence, organizes and prepares information packets/binders, and assists with compiling, copying and sending out mailings and faxes.
- Maintains office filing systems including both paper and electronic files.
- Assists in retrieving and organizing data for reports.
- Retrieves and routes faxes and mail to the intended recipient
JOB QUALIFICATIONS
Education/Experience
Six months of full-time experience working as an administrative assistant or clerk.
Certificates/Licenses/Clearances
- A valid California driver’s license, proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
- Successful clearance through Los Angeles County’s Live Scan process.
Other Skills, Knowledge, and Abilities
- Strong interpersonal and problem-solving skills
- Self-motivated and flexible
- Ability to work with multidisciplinary team and outside agencies
- Proficient in electronic health record and Microsoft applications (Work, Powerpoint, Excel)
PHYSICAL DEMANDS
Stand: Frequently
Walk: Frequently
Sit: Frequently
Handling / Fingering: Occasionally
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Climb, Crawl, Kneel, Bend: Occasionally
Lift / Carry: Occasionally - Up to 25 lbs
Push/Pull: Occasionally - Up to 25 lbs
See: Constantly
Taste/ Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
