Intake Coordinator

The One Senior Care family of businesses, including LIFE-NWPA and Cherry Blossom PACE, work as a team to help seniors stay safe, healthy, and independent within their homes and communities for as long as possible. We are a premier healthcare provider striving to provide excellent patient care, free from the traditional boundaries of medical insurance plans. Our employees consistently hear from our Participants, “I am grateful for you!”

Find a rewarding role with a dedicated, supportive team that includes exceptional career growth opportunities as we continue to expand locally and nationally.

Highlights of Working for LIFE-NWPA:

• Excellent career growth opportunities with a fast-growing, mission-driven organization.

• Team approach striving to provide excellent patient care for our seniors.

• Paid time off, paid holidays, 401k retirement plan with excellent matching, annual performance increases, and paid training.

• Staff working within the community are paid mileage for the use of their vehicle.

• Consistent schedule, hours and income, and overtime potential.
  

Job Summary:

Evaluate and coordinate new Participants to the program, including all intake activities.

Duties/Responsibilities:

• Evaluate potential program Participants to determine needs and eligibility for enrollment.

• Complete assessments in the home of potential Participants.

• Coordinate services with State Health and Human Services Personnel.

• Participates in team and training related meetings and activities.

• Coordination with IDT relative to initial assessments

• Participates in marketing activities in conjunction with the Marketing Manager, as needed and available.

• Implementation of the “steps in the intake” process to throughput potential participants into LIFE enrollment

• Collects and completes appropriate documentation related to participant assessments as required.

• Maintains required statistical data.

• Participate in and support Quality Improvement initiatives.

• Other duties as assigned.

Supervisory Responsibilities:

• None.

Required Skills/Abilities:

• Must be able to deal tactfully and patiently with personnel, patients, visitors, and the public.

• Ability to organize work and follow through on assigned tasks.

• Excellent verbal and written communication skills and can follow written and/or oral directions.

• Must possess a valid driver’s license and reliable transportation.

• Must have the cognitive ability to process and perform tasks for Participant safety.

• Must work effectively in a team environment and possess excellent communication, interpersonal and conflict-resolution skills. Able to work with adult geriatric patients and their family members.

• CPR and First Aid Certification.

Education and Experience:

• High school diploma or equivalent.

• One year of experience working with the frail and elderly population or willing to participate in extensive training as needed.

• Knowledge of Medicare/Medicaid regulations a plus.

Physical Requirements:

• Must be able to move intermittently throughout the workday.

• Sits, stands, bends, lifts, and moves intermittently during working hours.

• Is subject to frequent interruptions.

• Is subject to lifting, carrying, and supporting Participants.

Benefits:

• 9 paid holidays

• Paid Time Off accrued from the date of hire

• Pay increases for performance

• Paid Parental Leave & Tuition Reimbursement for Employees

• Medical, Dental, & Vision benefits with employer contribution (pre-taxable savings)

• Retirement Plan with up to 5K matching annually / vesting schedule (pre-taxable savings)

• Free Life and AD&D insurance plan

• Health Savings and Flexible Spending Accounts (pre-taxable savings)

• Short Term Disability Insurance

• Group Voluntary Term Life Insurance for employee, spouses, and dependents

Our organizations provide equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The OSC family of businesses will only hire qualified individuals to work in a federally funded healthcare program. Please note that this excludes anyone convicted of a crime that could jeopardize the safety and well-being of the frail senior population that OSC/LIFE-NWPA/CBP serves. All individuals must disclose any conflicts of interest upon applying for a position and agree to a thorough background check when an employment offer is extended.

This position has full access to Participant, program, and staff records and reports, requiring discretion to protect individuals and the program.