Insurance Account Manager

WHA Insurance is looking to hire an Account Manager for our Trucking Department. In this role, you will collaborate closely with our Agents to deliver expert and professional account management services. The ideal candidate will possess a personable demeanor and a steadfast commitment to delivering an exceptional customer experience.

Key Responsibilities

• Provide day-to-day customer service on assigned accounts
• Answers calls from clients, prospects, and carriers reliably and professionally
• Markets new and renewal accounts to appropriate carriers to receive quotes
• Review quotes, policies, and endorsements for accuracy and completeness
• Process policy renewals and issue certifications
• Prepare sales information for customers such as proposals and policy summaries

Skills and Qualifications

• Insurance and/or trucking experience is preferred
• Previous clerical experience required
• Valid Oregon Property & Casualty license or willingness to obtain within 30 days of hire
• Excellent customer service and people skills, with the ability to build and maintain strong client relationships
• Attention to detail and accuracy in completing tasks
• Proficient in Microsoft Office and insurance-related software applications; AMS360 experience preferred.
• High school diploma or equivalent required
• Remote work is available after training

Why WHA Insurance is a better place to work

As a company who genuinely believes in investing in their team members, we are proud to offer the following benefits and professional growth opportunities:

• Paid training and continued education
• On-the-job mentorship and team selling
• Generous paid time off plus company-paid holidays
• Full benefits package including medical, dental, vision, 401K with match
• Onsite employee gym
• Fully stocked employee kitchen (fruits, veggies, snacks, and more)
• Incentivized wellness program with cash bonuses
• Paid Costco membership
• $2,500 sign-on bonus

About WHA Insurance

WHA Insurance is an independently owned and operated agency that provides industry-leading insurance and risk management solutions nationwide, boasting a large team of industry-specialized agents. We excel in providing a wide array of insurance services, including personal, commercial, trucking, health and life, and workers' compensation coverage.

At WHA Insurance, we take pride in fostering a culture that supports the personal and professional development of each team member. We are passionate about the services we offer and work hard to ensure our passion is apparent to our clients.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Hybrid work
• Office

Ability to Relocate:

• Eugene, OR 97408: Relocate before starting work (Required)

Work Location: Hybrid remote in Eugene, OR 97408