Come join one of the fastest growing, most honest, family oriented and core value based plumbing companies in central Texas. Cedar Park Plumbing is a multi-generational, locally owned and operated plumbing company and we only hire people that support our values, strive for excellence, desire accountability and thrive in a culture of having fun. Presently, we are growing our service department and are looking to hire a Customer Service Representative/Dispatcher
Requirements:
- Customer Service Experience (1 year minimum preferred)
- Dispatching Experience (1 year minimum preferred)
- Strong communication and active listening skills
- Excellent communication skills
- Ability to multi-task and manage time effectively
- Experience as a CSR/Dispatcher in the Service Industry
- Experience using Service Titan (REQUIRED)
Responsibilities:
- Manage incoming calls and route to appropriate personnel
- Identify customer's needs and provide a 5 Star Customer Experience
- Utilize Service Titan to schedule appointments for technicians
- Provide accurate and complete information for customers and technicians
If you are experienced and ready to build a career with an award-winning plumbing company recognized among its peers, contact us with your information including your cell phone number.
Job Type: Full-time
Salary: $18-$20/hr
Benefits:
- Paid time off
- Health Insurance (reimbursement)
Schedule:
- Monday to Friday
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Leander, TX 78641: Relocate before starting work (Required)
Work Location: In person