Inside Sales Representative

About ITS:

IT Solutions Consulting, LLC is a Managed Services and Application Development company with over 25 years of experience. We provide reliable and secure IT support and strategic technology guidance to a diverse clientele. As a regionally recognized employer, we’re proud of our employee-ownership culture, that drives transparency and teamwork at all levels of our company, where our staff works closely together to consistently strive to make client success our success. Our tenured team of passionate problem solvers are empowered to make a difference in how our business is run and reap ongoing professional and financial rewards for their dedication and commitment.

Job Summary:

The Inside Sales Representative is responsible for generating quality leads as well as following up on inbound email and telephone inquiries. The Inside Sales Representative directly supports the achievement of sales goals by discovering and identifying qualified opportunities and collaborating with Outside Sales Representative to win deals. Other responsibilities include following all processes in the CRM and ensuring data accuracy, partnering with marketing in identifying event opportunities in alignment with sales strategy and organizing/attending events to network and generate leads. Additionally, the Inside Sales Representative should proactively conduct research on market trends and competitors' products. The role requires strong negotiation, communication, and customer service skills.

Experience:

Responsibilities:

• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Knowledge, Skills, and Abilities:

• Excellent negotiation and consultative sales skills.
• Strong written and oral communication skills.
• Exceptional customer service skills.
• Demonstrates ability to perform in face-paced environment and adapt as necessary.
• Good organizational skills and the ability to multitask.
• Strong analytical and problem-solving skills.

Compensation Package:

This role is eligible for base salary as well as sales incentive pay, which is not limited by caps!

Additionally, ITS offers a full benefits package, including:

• Rich Medical and prescription plans
• Dental & Vision
• Paid Holidays and Paid Time Off
• 401K/401K Roth with Safe Harbor matching
• Stock Appreciation Rights
• Company-paid life insurance, long-term and short-term disability insurance
• Company-paid mental health support & financial wellness services
• FSA for medical and dependent care
• HSA option with compatible medical plan
• Company-paid training, materials, and exams
• Travel reimbursement

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements:

Requirements/Experience:

• Must be local to Long Island
• Bachelor's degree in a related field or equivalent experience
• Proficiency in all Microsoft Office applications and customer relationship management (CRM) software
• Proven sales experience