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Form of workKimley-Horn, one of Fortune Magazine's "100 Best Companies to Work For," is looking for an IT Intern to join our Orlando, FL team for an internship. This is an in-office position.
ResponsibilitiesDaily IT support of our office while shadowing IT Analysts.
This individual will work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm. Qualified candidates should be in the process of completing a Bachelor's degree in business and/or IT related fields, a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
Qualifications- In the process of receiving Bachelor's Degree in, Information Systems or related fields set to graduate Fall 2024 or Spring 2025
- Previous experience in customer service
- Understand Windows 10 and be able to configure and troubleshoot PC level problems
- Have knowledge of Windows Server 2016 Install and support enterprise applications
- Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking fundamentals is a plus
- Desired Skills Experience with CAD/Engineering applications MCP or A+ or Network+ or Cisco CCNA Certification is a plus
- Mobile device configuration and use (iPads, Smartphones)
- Ability to install new printers/copiers/plotters and other office equipment
- Excellent communication, written, and customer service skills
- High aptitude and willingness to learn new technologies
- Efficiently working to solve problems and explain solutions
- Travel (driving) to other offices within the region as needed
