Inside Sales Representative
WHO YOU ARE
Are you that friend people call to recommend the seasonal go- to restaurant or mouthwatering recipes? If so, your passion for food will be fulfilled working for Baldor Specialty food's sales team. We're seeking an ingredient-loving, produce-obsessed restaurant enthusiast, with a reputation for being a born sales person. As the Sales Representative, you are expected to know Baldor products and policies inside out and be able to communicate those to our customers. The goal is to increase customer sales, satisfaction, loyalty, retention, and ultimately meet the highly demanding expectations.
WHAT YOU'LL DO
- Excel by Upsell. Seek opportunities to expand sales by recommending potential new products or logical replacements that offer value.
- First point of Contact. Welcome and on board new customers, assist with applications, introduce them to our comprehensive website and impress them gratitude and efficiency.
- Wear a cape. Your super power will be to handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure complete resolution.
- Details Galore. It is essential to pay close attention to detail while entering orders and multi-tasking.
- Stay informed. Provide clients with daily process, market fluctuations, and new seasonal items.
- Woo the New. Identify perspective clients using advertising campaigns, mailing lists and personal contacts to introduce to Baldor.
- Teamwork makes the Dream work. Collaborate with other departments
WHY WE'LL LOVE YOU
- Your passion for, and knowledge of, food, ingredients, and the restaurant environment.
- Your commitment and willingness to deliver excellent service and create value for chefs.
- Your proven work experience in sales, customer service, and a culinary background for at least a year
- Your ability to listen actively, relay information, and type basic information simultaneously
- Your brilliant computer skills that will help you master our technology systems (Zen desk experience preferred)
- Your multilingual skills (well, it would be a plus!)
WHY YOU'LL LOVE US
We are a young, diverse, and fast-paced company with tremendous room for professional and personal growth. We offer a competitive benefits package, a state of the art free gym as well as the opportunity to meet and mingle with many of the best chefs and restaurateurs, based locally, and around the world.
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