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Form of workAutoNation Honda Dulles
Position Overview
The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, you'll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.
What are the requirements for this job?
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Drive to set and achieve targeted goals
- Prior sales experience, retail preferred
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver's license and an acceptable, safe driving record
Why should I come work for AutoNation?
- You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect
Pay Plan
Getting Started: Months 1-3
Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.
Accelerate Forward: Months 4+
At the beginning of month 4, you will move to your store's commission pay plan, allowing you to control your financial destiny. You're now ready to benefit from competitive commission pay based on several components including gross profit and customer service.
Company Overview
AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.
Benefits
Click here to learn more about our Benefits.
Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
AutoNation is an equal opportunity employer and a drug-free workplace.
