Inside Sales Representative - Cargo Sales (Hybrid)

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We're not just in the business of transporting people. We're also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options - from Marketing to Finance, Logistics to Data Analytics, and more - you can build a career within a career and gain exposure to so many areas of our airline's important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Key Responsibilities:

The Inside Sales Representative - Cargo Sales (ISR) will manage Inside Sales responsibility for both assigned and unassigned accounts by assisting customers with all sales needs including: bookings, rate quotes, pricing, road feeder service and interacting with operations.

Must be an enthusiastic, self-starter, solution oriented team member with a strong interest and aptitude to learn and grow with United Cargo.

This opportunity is based at our IAD Airport offices and is considered hybrid, averaging two days in office per week.

• Serves as primary contact for their assigned account portfolio
• Responsible for meeting/exceeding regional Cargo Sales revenue and contribution goals.
• Assists in identifying new revenue opportunities.
• maintains an account portfolio
• Understands their customer needs such as transit time, special handling, rate, etc.
• Determines the product and logistics solution that best meets customer need
• Negotiates rate/space agreements, always seeking to offer best options
• Seeks to increase Cargo Sales volume of assigned accounts
• Works closely with Cargo Operations to maximize sales/network potential
• Conducts daily flight "firming" for critical/key international and domestic flights
• Manages allotments in Cargo system
• Computer literate ensures accurate and compliant record keeping in designated systems. (i.e. Utilizes Salesforce.com for account information, documentation and opportunities
• Promotes emerging technology such as online bookings

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What's needed to succeed (Minimum Qualifications):

• High School Diploma, GED or education equivalent required
• Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• 2 years sales experience with direct customer contact required
• Must be legally authorized to work in the United States for any employer without sponsorship

What will help you propel from the pack (Preferred Qualifications):

• Bachelor's Degree or related experience preferred
• 1 or more years of Cargo customer service experience preferred
• SalesForce.com and UC360 (SkyChain) experience
• Knowledge of Cargo Sales/freight forwarding industry, logistics or operations

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.