Information Technology Specialist (Library Systems Administrator)

Candidates must meet the Qualification Standards Handbook requirements for the GS-2210-13. A Specialized experience is at least one year of experience at the GS 12 in federal service or equivalent with experience maintaining access to an automated library service, including all functions of the integrated library system, subscription databases and other internal and external electronic resources, assessing user needs, and documenting system changes.

Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your resume how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!
Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates.

1. Mastery demonstrated knowledge of information system development and experience with the operation and maintenance of IT technology ecosystem in general and particularly of library service platform, familiarity and experience with Ex Libris’ Almo/Primo library services platform and its integrations with other systems; familiarity with scripting and working with APIs; experience with systems testing and evaluation principles, methods, and tools; experience with reporting and analytical methods and practices.

2. Demonstrated ability to conduct analyses, identify and define business or technical requirements, recommend resolution, and apply to formulating the design, development, implementation, management, and support of information systems and support the research needs of the National Gallery, library staff, and other library clientele.

3. Knowledge and skill to apply standard web interface display and application technologies, including user experiences, information architecture, web standards, and web analytics.

4. Excellent oral and written communication skills sufficient to provide clarification and guidance on complex IT issues to audiences within and outside of the library division, the National Gallery, system vendors, and Information Technology Specialists in peer institutions.

5. Demonstrated ability to work effectively with a wide variety of professional and technical staff in the library, museum, and Information Technology field, including ability to keep abreast with new and emerging information technologies and/or industry trends.

Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures.
CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.
You must meet all qualifications and eligibility requirements by the closing date of this announcement.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Please carefully review the following list to determine what documentation you need to submit.
  Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more.
  ALL APPLICANTS: You must submit a resume supporting your specialized experience and responses to the online questionnaire.

  • Your resume should list all work experience (paid and unpaid); you should list the full name and address of the each employer.
  • Your experience listing should show the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
  • Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
  • For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.
  • It is important that your resume is complete and thorough. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.

  If specific educational requirements are indicated for this vacancy: Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.
  Current and former Federal employees: Most recent SF-50 (Standard Form 50 - Notice of Personnel Action).
  To properly verify status eligibility, your SF-50 must show the following. If you do not submit an appropriate SF-50, we cannot verify your status eligibility!

  • Full position title;

  • appointment type;

  • occupational series;

  • pay plan, grade, and step;

  • tenure code; and

  • service computation date (SCD).

  Displaced Federal employees: To be considered CTAP/ICTAP eligible, you must submit documentation verifying your involuntary separation and CTAP/ICTAP status. Please see the OPM Guide to Career Transition for more information.
  Veterans: Veteran eligibility documentation (DD-214, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency which will allow you to apply under the (Veterans Opportunity to Work) VOW to Hire Heroes Act of 2011.
  Persons with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits is required.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  Click on the "Apply Online" button on the upper right side of the page.

  • You must have a USAJOBS account and be logged in.
  • You must have a completed resume. (You may use the Resume Builder in USAJOBS)
  • You must respond to all applicant assessment questions, carefully following all instructions provided.
  • You will be able to upload additional supporting documentation, which may include, but not limited to transcripts, notification of personnel actions (SF-50), certifications and verification of veterans status (SF-15, DD-214)

  
  

  
  The complete application package, including any additional supporting documents required for this position is due in the National Gallery of Art Personnel Office on the closing date of the announcement by 11:59 PM Eastern Daylight Saving Time.

  
  NOTE: Applicants who cannot apply on-line must request a hard copy application packet from the Agency Contact listed in the vacancy announcement. Resumes and/or supporting documentation alone will not be considered without the inclusion of a hard copy application packet. The complete package is due no later than 5:30 PM Eastern Daylight Saving Time on the closing date of this announcement.

  The National Gallery of Art receives many applications for each job. Each application is reviewed carefully which may take a few weeks. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS.

  Agency contact information

  Staffing

  Phone

  202-842-6814

  Fax

  000-000-0000

  Email

  staffing@nga.gov

  Address

  National Gallery of Art
  4th and Constitution Avenue NW,
  Washington, District of Columbia 20565
  United States

  Next steps

  After each step in the recruitment process, your status will be updated in our application tracking system. Once this happens, if you have elected to receive e-mail updates, you will be notified through your USAJOBS registered e-mail address. If you have not elected e-mail updates, you can review your current application status in USAJOBS at any time. Please check that your USAJOBS profile contact information is current and correct each time you apply to a job-this will ensure we are able to contact you as quickly as possible.
  In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.
  We expect to make a selection within 30 to 90 days of the closing date of this announcement.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

United States citizens and nationals