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Form of workCompanyPAR Systems Group LLC
Job Description
Role Overview:
Are you a self-starter with a curious mind and need to solve problems? If you said yes and are interested in growing your career, while being the frontline IT resource for our employees, this might be the role for you.
As an Information Systems Support Specialist Intern, you will work with the IS team and be one of the primary interfaces with employees onsite and virtually. You’ll help ensure our teams have the tools and resources to meet our customer needs with a fun mix of hands-on and virtual technical troubleshooting – from workstations, to printers to performing initial triage of hardware, software, networking, telephone issues, the experience you’ll gain is endless. As an investigator in our tier one problem resolution process, you’ll get to interact with employees to determine what steps are next and in many cases be the hero and advisor in resolving simple to complex issues for our end users. But don’t worry, you are not alone, we have a skilled team of people that can also assist. So when tier two or three is needed, you get to make the call and phone a friend to take on the next steps.
You’ve learned about what you'll be doing, here are the benefits you'll gain when you join PAR Systems:
- Global team recognized for their passion of inventing
- First-of-a-kind product culture and project exposure
- Training and development from industry-leading experts
PAR Systems is an equal opportunity employer and we value inclusion and diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources department if you require accommodation during the interview or assessment process and we will support your accessibility needs.
PAR Values: Character | Diversity | Ambition | Clarity | Anticipation
Ready for Exponential Career Opportunities? Apply now...
Requirements
Qualifications:
- Currently working towards a 2-4 year degree in computer science or related area.
- Up to 1 year experience or general knowledge preferred (Active Directory, Exchange, Office 365, MS Teams, Windows 10 operating systems)
- Strong communication skills, especially with non-technical users
- Problem solving capabilities
- Basic understanding of network infrastructure and wireless systems
- U.S. Person
