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Form of workJob Description
Job Summary: As the Technical Operations Support Specialist at Re-Systems Group Americas, you will play a critical role in overseeing the operational aspects of our waterproofing technology products while providing technical expertise. This position is ideal for someone who excels in managing operational processes, enjoys problem-solving in a technical environment, and has a strong background in Waterproofing Technologies.
Key Responsibilities:
Operational Management:
- Oversee day-to-day operations related to waterproofing technology projects.
- Ensure operational activities align with company goals, quality standards, and customer expectations.
- Develop and implement efficient operational processes and procedures.
- Helping to manage the Certified Applicator Program
Technical Expertise:
- Serve as a technical expert in Waterproofing Technologies, providing guidance and advice on technical issues.
- Stay abreast of technological advancements in the field and integrate new practices into operations.
Team Leadership:
- Lead and manage a team of technical staff, ensuring effective collaboration and productivity.
- Provide training and development opportunities to enhance team skills and knowledge.
Project Management:
- Coordinate and manage waterproofing projects from conception to completion.
- Ensure projects are delivered on time, within scope, and budget.
Quality Control:
- Implement and monitor quality control measures to ensure the highest standards in all operations.
- Address and resolve any issues related to product quality or operational processes.
Collaboration with Other Departments:
- Work closely with the sales, R&D, and marketing teams to ensure a cohesive approach to product development and customer service.
- Provide technical input for marketing materials and sales strategies.
Customer Liaison:
- Act as a point of contact for key customers, providing technical support and fostering strong relationships.
Qualifications:
- Bachelor’s degree in Engineering, Construction Management, or a related field.
- Proven experience in Technical Operations, preferably in the waterproofing or construction industry.
- Strong leadership skills with experience managing a technical team.
- Excellent problem-solving abilities and operational management skills.
- Knowledge of current Waterproofing Technologies and industry trends.
- Good communication, organizational, and project management skills.
- Ability to work in a fast-paced and dynamic environment.
Benefits:
- Competitive salary with performance-related bonuses.
- Opportunities for professional growth in a leading waterproofing technology company.
- A dynamic and supportive work environment.
- Comprehensive benefits package including health and dental insurance.
About Re-Systems Group Americas: Join Re-Systems Group Americas and contribute to a team that is innovating in the waterproofing technology industry. We are dedicated to delivering high-quality solutions and services to our clients, and we value the contribution of our employees in achieving this goal. As part of our team, you will have the opportunity to grow professionally while making a tangible impact in the field.
