Information Desk Graduate Assistant

Title: Information Desk Graduate Assistant
Location: New York City, NY
Full/Part Time: Part time | Part time | Part time
Posted On: Posted 30+ Days Ago | Posted 21 Days Ago | Posted 30+ Days Ago
Req ID: JR2642
Description:

If you are a current Barnard College employee, please use the internal career site to apply for this position.

Job:

Information Desk Graduate Assistant

Job Summary:

The Events Management Graduate Assistant (GA) is responsible for supervising the student employees at the Diana Center Information Desk. This includes hiring, training, and scheduling student staff members. In addition, the GA works closely with Events Management Staff (particularly the Associate Director) to provide the department with event and logistical support.

Job Description:

Specific responsibilities include:

• Scheduling student shifts and helping find coverage when necessary.
• Managing payroll for students employees, such as by monitoring weekly hours worked, approving timesheets, and tracking work study grant amounts
• Distributing daily task lists to student staff that assign event responsibilities, including hanging signage and performing setup checks.
• Checking in with students on duty at the Info Desk and checking cleanliness of space.
• Reviewing and maintaining databases for Info Desk files like the Daily Student Shift Reports, Inventory Spreadsheet, and Shift Change Form.
• Providing semesterly training for students which includes team building exercises, customer service, and transitional skills.
• Collecting and reviewing feedback from student employees regarding daily shifts and overall work experience.
• Maintaining operational procedures as it relates to the overall function of the Diana Information Desk.
• Assisting Events Management with inputting qualitative event data into EMS.
• Assisting Events Management with event support when needed.
• Meeting with the Associate Director weekly to discuss operational tasks for the Info Desk and student event coverage.
• The GA will inform Events Management staff of personal availability, detailing class times and other essential responsibilities at least two weeks before beginning work each semester. After meeting with the Associate Director, the GA will negotiate a standard schedule for the semester of 20 hours per week. Office work, supervisory responsibilities, event support responsibilities, as well as personal needs, should be considered when determining hours. During special events, changes in schedule may be expected of the GA to accommodate supplementary event support.

Skills, Qualifications & Requirements:

Skill set:

• Excellent communication skills.

• Ability to deal with the public with diplomacy and tact.

• Ability to work diligently with little in person supervision.

• Proven excellent customer service.

• Ability to work on multiple projects at once

• Proven excellent supervisory skills.

• Proficiency with MS Office applications, Internet and social media applications

Requirements:

Must be enrolled in a graduate program, in good academic and disciplinary standing. A strong preference given to those studying in Higher Education, student affairs or related areas.

Salary:

$22.00 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the College's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Company:

Barnard College

Time Type:

Part time
About Us: Barnard is an intellectually stimulating, diverse college community of approximately 800 full- and part-time faculty and staff dedicated to providing an extraordinary educational environment for our 2,600 students.
Whether you are a current or potential Barnard employee, the Office of Human Resources is here to provide you with clear and accurate information and the best possible service. We hope that you find the site useful and will feel free to email any of the HR staff directly with questions or suggestions. We look forward to working with you.
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