We are looking for a Hygiene Coordinator/Administration Team Member to manage our hygiene schedule in our growing three doctor practice. This position will also include a variety of administrative and clerical tasks. As an Hygiene Coordinator/ Administration Team Member you will be the first point of contact for our company. These duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including scheduling appointments, insurance verification, and also patient accounts. To be successful in this position, you should have a pleasant personality. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, this position's duties and responsibilities are to ensure all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Organize and maintain a busy hygiene schedule
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Skills
- Proven work experience as a Front Office Representative with Dental Insurance experience
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- A pleasant customer service attitude
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Work Location: In person