```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and complaints promptly and effectively
- Maintain a clean and organized Front Desk area
- Assist with administrative tasks such as filing, data entry, and reservation management
- Collaborate with other hotel departments to ensure guest satisfaction
```Requirements```
- Previous experience in hotel management or customer service is preferred
- Knowledge of hospitality industry practices and procedures
- Strong communication skills, both verbal and written
- Proficiency in using Front Desk software systems and phone systems
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent customer service skills with a friendly and professional demeanor
- Ability to work flexible hours, including evenings, weekends, and holidays
- Fluency in multiple languages is a plus
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Please submit your resume for consideration. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Food provided
- Referral program
Schedule:
- 8 hour shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person