Address
Form of workEssential Duties: Under supervision, the class functions at the fully functional professional level, providing counseling and social services assistance to individuals and families in crisis or in need of social or other Support Services.
- Counsels clients with complex needs that require assistance from multiple social service agencies
- Conducts short and long term case management to address immediate needs, identify recurring issues and resolve problems
- Conducts in-depth evaluations to assess clients' presenting problems and social service needs
- Develops individual and family-oriented service plans detailing actions to assist clients in addressing identified problems and obtaining social service assistance
- Provides crisis intervention and counseling services to clients in need of emergency services
- Determines clients' social service assistance eligibility, advocates on clients' behalf with various social service agencies
- Provides referrals, coordinates efforts with other social service agencies and conducts follow up to ensure clients receive appropriate and needed assistance
- Maintain accurate client records that will include case notes, follow up calls, contacts with clients, and or other needed information to assist clients progress to self sufficiency in DFSS data systems daily
Performs related duties as assigned
