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SalaryBID/JOB ANNOUNCEMENT
HUMAN SERVICE SPECIALIST II
Department of Family and Support Services
Number of Positions: 1
This position is open to the public and all current city employees covered under the City’s Collective Bargaining Agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.
BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND
1. Check the box on your profile titled “Currently employed by the City of Chicago”
2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)
3. Select your correct bargaining unit
FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION
Essential Duties: Under supervision, the class functions at the fully functional professional level, providing counseling and social services assistance to individuals and families in crisis or in need of social or other support services.
- Counsels clients with complex needs that require assistance from multiple social service agencies
- Conducts short and long term case management to address immediate needs, identify recurring issues and resolve problems
- Conducts in-depth evaluations to assess clients’ presenting problems and social service needs
- Develops individual and family-oriented service plans detailing actions to assist clients in addressing identified problems and obtaining social service assistance
- Provides crisis intervention and counseling services to clients in need of emergency services
- Determines clients’ social service assistance eligibility, advocates on clients’ behalf with various social service agencies
- Provides referrals, coordinates efforts with other social service agencies and conducts follow up to ensure clients receive appropriate and needed assistance
- Maintain accurate client records that will include case notes, follow up calls, contacts with clients, and or other needed information to assist clients progress to self sufficiency in DFSS data systems daily
Performs related duties as assigned
Location:Department of Family and Support Services – Various Locations
Address:1140 W. 79th Street
10 S. Kedzie
4314 S. Cottage Grove
845 West Wilson Ave
8650 S. Commercial
4312 W. North Avenue
Days:Monday – Friday
Hours:9:00 AM – 5:00 PM
THIS POSITION IS IN THE CAREER SERVICES
Graduation from an accredited college or university with a Bachelor’s degree in the Social Sciences or related field, supplemented by two years of community or social service experience, or an equivalent combination of training and experience.
A valid State of Illinois driver’s license is required
Selection Criteria
This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral part of the interview will be selected
Preference will be given to candidates possessing the following:
- Previous experience providing counseling services to clients who require assistance from multiple social service agencies
- Previous experience conducting long and short-term case management
- Previous experience providing crisis intervention and counseling services to clients in an emergency situation
- Spanish Speaking candidates preferred
ALLREFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANYANDALLAPPLICATION MATERIALS SUBMITTED FORCITYEMPLOYMENT.
The City of Chicago is an Equal Opportunity and Military Friendly Employer
City ofChicago
Brandon Johnson, Mayor
Applicationsfor this position will be accepted until 11:59p.m. CDT on 4/10/2024.
