Summary
*This posting is for Benefits Administration*
Under basic supervision, performs administrative support and technical assistance in the delivery of Human Resources (HR) services in recruitment, benefits administration, employee relations, testing, and training, depending on area of assignment.
ESSENTIAL FUNCTIONS: - Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
- Provides HR administrative support and technical assistance to City employees and managers; performs duties within scope of authority and training; duties will vary according to job assignment.
- Processes employment, payroll, leave and benefit enrollment change notices and initial forms.
- Maintains confidential HR files, including employment status, benefits, insurance, and pension.
- Enters employee status change information into HR information system; processes personnel transactions, including hires, promotions, transfers, performance reviews, and terminations.
- Assists with and coordinates recruitment efforts; creates initial folders for new recruitments; collects and files required documentation; prepares and reviews forms, records, and documentation.
- Assists with applicants' background checks and employment verification; assists with new hire orientation and onboarding; assists with employee training programs.
- Assists with administration of employee benefits, wellness and safety programs; works with vendors to address issues and resolve problems.
- Answers employee and vendor questions; researches issues regarding the requirements and provisions of benefit programs; reviews and resolves benefits issues and discrepancies within scope of authority.
- Maintains files on benefits claims, verifies and reports leave status, tracks and maintains files on FMLA and Workers Comp case status.
- Compiles data and generates recruitment, employment and activity reports.
- Performs general research, completes special projects, and prepares reports.
- Prepares and sends correspondence and notices to internal and external customers.
- Cross-trains in a variety of HR functions, and assists in the training and cross-training of City staff.
- Supports the relationship between the City and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; promotes the City goals and priorities, vision, values and the “Yuma Way”, and complies with all City policies and procedures.
- Maintains absolute confidentiality of work-related issues and City information; performs other duties as required or assigned.
MINIMUM QUALIFICATIONS
Education, Training and Experience Guidelines
High School Diploma or GED equivalent; AND one year of experience in Human Resources, finance, or other related field; OR two years of responsible administrative and computer experience; OR an equivalent combination of education, training and experience.
Knowledge of:
- City organization, operations, policies and procedures.
- State and Federal laws and City policies governing HR functions.
- Methods and procedures for effective employee recruitment and HR process management.
- Principles and practices of public sector personnel administration, confidential records management, and effective customer service practices.
- Legal, ethical, and professional rules of conduct for HR employees.
- Record keeping and file maintenance principles and procedures.
Skill in:
- Following applicable Federal and state rules and regulations, and City policies and procedures.
- Answering questions, advising staff, and assisting with recruiting and selection issues.
- Preparing, maintaining, and reviewing human resource records, reports, and documentation.
- Entering data into computer with skill and accuracy.
- Operating a personal computer utilizing standard and specialized software.
- Establishing and maintaining effective working relationships with co-workers and the public.
- Communicating effectively verbally and in writing.
LICENSE AND CERTIFICATION REQUIREMENTS
A valid Arizona State Driver's License is required.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in a standard office environment.