Address
Form of work Department
Human Resources
Responsibilities
Provides administrative and clerical support in all areas of the HR EEO Compliance office; answers and directs departmental calls; liaisons with HR front desk, including daily mail pick-up; monitors email box, referring to appropriate staff members; maintains an intricate filing/computer database on HR EEO actions such as complaints; responsible for file room organization; monitors supplies and solicits supply orders from staff.
Responsible for assisting with the HR EEO complaint process including basic counseling to employees on complaint procedures; scheduling interviews; obtaining documentation and maintaining files; taking accurate and comprehensive notes during investigation interviews and providing feedback to compliance investigators.
Assists with the ADA process including monitoring ADA fax submissions, requesting applicable documentation, addressing basic employee inquiries and directing employee inquiries to the ADA coordinator as appropriate, and maintaining digital and paper ADA files.
Conducts annual Labor Law Poster Audit including onsite poster review and report generation. Manages update of posters on webpage.
Qualifications
Bachelor's degree; or a high school diploma or equivalent and experience equal to four years. (Note: post high-school education and/or experience may substitute at a comparable rate.)
Preferred Qualifications
Contact Info
For additional information please contact Michelle Douglas at mbdouglas@fsu.edu or 850-644-7950.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
Anticipated Salary Range
Minimum starting salary $36,250; commensurate education and experience.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Veterans' Preference
Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.
IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.
Click the links for eligibility information and required documentation , or call FSU Human Resources at (850) 644-6034 .
Considerations
This is an USPS (University Support Personnel System) position.
This position requires successful completion of a criminal history background check .
This position is advertised as open until filled. Applications will be reviewed as received.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .
Human Resources
Responsibilities
Provides administrative and clerical support in all areas of the HR EEO Compliance office; answers and directs departmental calls; liaisons with HR front desk, including daily mail pick-up; monitors email box, referring to appropriate staff members; maintains an intricate filing/computer database on HR EEO actions such as complaints; responsible for file room organization; monitors supplies and solicits supply orders from staff.
Responsible for assisting with the HR EEO complaint process including basic counseling to employees on complaint procedures; scheduling interviews; obtaining documentation and maintaining files; taking accurate and comprehensive notes during investigation interviews and providing feedback to compliance investigators.
Assists with the ADA process including monitoring ADA fax submissions, requesting applicable documentation, addressing basic employee inquiries and directing employee inquiries to the ADA coordinator as appropriate, and maintaining digital and paper ADA files.
Conducts annual Labor Law Poster Audit including onsite poster review and report generation. Manages update of posters on webpage.
Qualifications
Bachelor's degree; or a high school diploma or equivalent and experience equal to four years. (Note: post high-school education and/or experience may substitute at a comparable rate.)
- Experience demonstrating effective customer service skills
- Ability to maintain accurate records and retrieve files from active or archive sources
- Experience preparing clear and concise reports, correspondence, and other written materials
- Computer skills to include proficiency in Microsoft Word, Excel, and Outlook
Preferred Qualifications
- Experience in a higher education setting
- Excellent customer service, strong interpersonal, critical listening, and problem-solving skills.
- Experience working accurately with detailed information and in a deadline-driven environment.
- Ability to handle confidential information appropriately and exhibit a high degree of discretion and sound judgment.
Contact Info
For additional information please contact Michelle Douglas at mbdouglas@fsu.edu or 850-644-7950.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
Anticipated Salary Range
Minimum starting salary $36,250; commensurate education and experience.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Veterans' Preference
Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.
IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.
Click the links for eligibility information and required documentation , or call FSU Human Resources at (850) 644-6034 .
Considerations
This is an USPS (University Support Personnel System) position.
This position requires successful completion of a criminal history background check .
This position is advertised as open until filled. Applications will be reviewed as received.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .
