Summary: Life Care, Inc is a Human Services Agency that provides many services, such as behavioral health, employment services, housing, medical services, and other related services, to a diverse population. As an agency deeply rooted in recovery, we have a keen interest in promoting and maintaining a Drug & Alcohol-Free Workplace.
Minimum Qualifications: The Human Resources Manager is responsible for the overall administration, coordination and evaluation of the HR functional areas to include recruitment and on-boarding; employee relations; benefits administration and management; training; performance management process; policy implementation, employment law compliance; and project management.
Reports to: CEO as it relates to the information needed. Also, to additional senior leadership as it pertains to all agency staff
Workers Supervised:NONE
Interrelationship: Must have the ability to communicate all pertinent information to all direct care staff and senior leadership
Responsibilities:

• Lead the overall strategy of Human Resources and procurement for the agency, managing the implementation and oversight of select projects.
• Oversee the hiring and recruitment process including tasks such as updating job postings, reviewing resumes, creating interview kits, scheduling interviews, conducting reference checks, etc.
• Communicate with staff on pertinent agency and employment updates including job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
• Prepare and update employment records related to hiring, transferring, promoting, and termination ensuring they are consistently compliant and updated.
• Be able to articulate and explain Human Resources policies, procedures, laws, and standards to new and existing employees.
• Coordinate onboarding, training, and new hire orientation for incoming staff.
• Manage the administrative functions of the annual open enrollment period including the following: arrange for distribution of information such as plan summary materials and required notices, assist with communicating changes to employees and arrange for onsite representation by providers when needed.
• Work with Operations department to ensure correct and timely payroll process.
• Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.
• Responsible for the correct processing of all invoices in a timely manner.
• Process employee terminations, workers compensation and other as necessary documents.
• Provide appropriate support to staff and supervisors on different HR functional areas.
• Partner with Quality Improvement with compliance reporting requirements as necessary.
• Oversee different organization events that are the responsibility of the HR department.
• Partner with other stakeholders to complete various HR Department initiatives.
• Address any employment relations issues, such as work complaints, disciplinary action and/or any other forms of misconduct.
• Applies applicable labor laws, guidelines, rules & regulations, policies, and collective bargaining agreements.
• Develops solutions, programs, and policies by analyzing trends and key metrics across the Department.
• It is expected that the employee will operate from a place of integrity and assume an ethical obligation to protect the privacy and security of all PHI (Protected Health Information) accessed by any employee on the team and will follow all LCI (Life Care Inc) policies and procedures related to the Health Insurance Portability and Accountability Act (HIPAA).
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor’s Degree (preferred but not required)
• Three (3) years of direct and/or related HR experience in various functional areas.
• Proven experience in the processing of HR programs.
• PHR certification and/or SHRM-CP preferred
• Detail-oriented and with demonstrated ability to analyze, produce and present relevant information.
• Understanding of relevant legal requirements in relation to employment law and its application to the department’s day-to-day work, company policy documentation and staff welfare.
• Able to work in a collaborative work environment
• Knowledge and familiarity with racial equity and inclusion principles: Recognizes ways that race and other identities intersect in the work. Comfortable talking about identities such as race, ethnicity, sexual orientation, class, ability, or gender in plain, specific terms. Understands the historical context for racial inequity and its present-day implications.
• Highly organized and motivated: Experience creating and maintaining organizational systems. Able to juggle competing demands and prioritize without sacrificing quality. Plans backwards to meet deadlines. Asks for help when needed.
• Models and inspires accountability: Inspires and motivates others to act and meet goals. Delegates skillfully. Holds staff accountable and acknowledges growth (in self and others).
• Has a coach and learning mentality: Helps others grow. Uses coaching, training, and feedback to develop others and support problem-solving. Sees mistakes as learning opportunities. Seeks and engages well with feedback.
• Strong organization skills
• Ability to interact with employees on all levels in a professional manner.
• Ability to work in a professional, confidential, and collaborative capacity.
• Ability to resolve complex issues and prioritize tasks.
• Excellent written and verbal communication skills.
• Proficient using Microsoft Office Suite Word, Excel, Outlook and PowerPoint
• Proficient use of technology equipment and virtual communication platforms such as Zoom, Teams and Google Meet
• Excellent customer service skills