Human Resources Lead

Overview
When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.
Responsibilities
As a Human Resources Lead with Hines, you will support the delivery of people programs including onboarding, training, and developing our employees, a majority of whom are in Facilities Management and Engineering positions. In this role, you will also advise leaders on workforce planning, performance management, and implementing organizational change. Responsibilities include, but are not limited to:

• Own all aspects of the onboarding and orientation process
  • Coordinate new employee onboarding and arrival activities
  • Distribute new employee communications and announcements
  • Process onboarding and badging requests in client systems
  • Explain Human Resources policies, procedures, laws, and standards to employees
  • Inform employees of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
  • Orient new employees to Hines and client/account culture
• Support leaders and managers in talent management
  • Deliver appropriate coaching and development feedback to managers and employees
  • Ensure succession and development plans are in place for critical roles and the next generation of leaders
  • Create and advise on leadership development plans
  • Oversee and execute Hines' performance management system
  • Manage conflict resolution between employees and managers
• Oversee the administration of training programs and coordinate with Hines Corporate to design and enhance existing training offerings
• Manage personnel administration activities
  • Maintain visibility of planned and budgeted positions, triggering recruitment activities and approval processes
  • Offboard Hines personnel in Hines and client systems
  • Develop and maintain resource materials, playbooks, job aids, and job descriptions
  • Develop and administer environmental health and safety programs, and serve as primary HR point of contact on emergency preparedness and plan execution
• Liaise between the account team and Regional/Central HR including referring employees to Employee Relations to address employment relations issues
• Support the rollout of HR programs locally
• Adhere to all required client and internal reporting requirements
  • Training tracking and reporting on attendance and effectiveness
  • Employee turnover, retention, and diversity
  • Workforce productivity reporting and analysis
  • Workforce planning
  • Reporting and analysis of exit interview feedback
• Lead account-specific employee communication and events

Qualifications
Minimum Requirements include:

• Bachelor's degree from an accredited institution required, preferably in Human Resources, Business, or People-related field
• Three or more years of providing HR Generalist support for 75-100+ employees
• HR experience serving service delivery teams (e.g., Facilities Management, Engineering) is strongly preferred
• Exhibit excellent verbal and written communication skills
• Demonstrate strong initiative and service orientation
• Interact with employees, visitors and vendors with professionalism
• Manage and prioritize multiple tasks while meeting deadlines
• Proficiency in Microsoft Office software
• Demonstrate strong attention to detail
• Ability to work in a team environment
• Maintain strict confidentiality
• Compensation: $98,000 - $117,500

Closing
Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.