Human Resources Generalist

Job Title: Human Resources Generalist

Program: Department of Human Resources

Job Status: Full-Time; Non-Exempt

Location: On site, in office, in Lawrence, Kansas

Reports To: Director of Human Resources

Supervises: Not Applicable. (Works as a peer to the Human Resources Compensation and Benefit Administrator and the Human Resources Manager, both in Lawrence. Payroll functions as part of the Accounting and Finance department, also in Lawrence.)

Details: 40 hours per week with full-time benefits

Job Summary

The Department of Human Resources is a strategic business partner to all agency programs. Its purpose is to support employees in achieving DCCCA's overall mission of improving lives. The Generalist must first understand the agency's mission and goals and then engage in initiatives and activities in a manner in which those goals are supported. To that end, the Human Resources Generalist serves a vital role in this department. Specifically, the Generalist will focus on several aspects of Human Resources, including, but not limited to recruiting; employee experience activities; employee relations; training and development; and various daily HR operations, compliance, and administrative functions. Successful candidates are congenial and cooperative with an efficient and precise work ethic. Those who gain a sense of satisfaction from being supportive, through detail-oriented work with strong follow-up and follow-through, are encouraged to apply! External applicants may apply at www.DCCCA.org/careers. Internal applicants should submit a cover letter and resume to HRDept@DCCCA.org.

Essential Functions

In conjunction with the HR Manager and Director of HR:

• Assists with recruitment and selection:
• Meets with Hiring Manager to understand hiring needs.
• Builds strong relationships with hiring managers to understand hiring needs, position specifications, and parameters of search.
• Posts and advertises for open positions and refreshes current job openings and advertising.
• Writes effective job advertisements, using various tools including but not limited to the Predictive Index.
• Identifies candidates using a variety of sources.
• Identifies, develops, and maintains cost effective sourcing tools and strategies for current and future workforce needs.
• Works within an established budget, tracking expenditures and forecasting needs.
• Builds and maintains a diverse slate of candidates, using social media, networking, educational institutions, community resources, professional associations, and external staffing agencies.
• Conducts initial phone screens, as needed.
• Schedules interviews, as needed, conducts interview debriefs with hiring teams.
• Assists with preparing offer letters and extends job offers, as needed.
• Conducts background screening, drug screening, and reference check processes and follow up.
• Coordinates drug screening and background screening with external vendors and HR Administrator.
• Attends career fairs, job fairs, and other outside community and recruiting opportunities.
• Recommends and develops training tools, as needed, to enhance Hiring Managers' effectiveness in selection.
• Understands and applies employment laws related to recruiting and hiring.

In conjunction with the Director of Human Resources and HR team:

• Oversees new hire orientation and related programs.
• Conducts new hire check-ins (i.e., stay interviews).
• Conducts exit interviews and analyzes data and makes recommendations to Director of Human Resources based on data.
• Assists with employee relations, including but not limited to, performance coaching, discipline, investigations, and terminations.

Human Resources operations, compliance, and administrative tasks:

• In conjunction with the HR Manager, oversees writing, maintaining, and publishing job descriptions.
• Works in conjunction with the HR Administrator to identify salary grades and exemption status of the position.
• Responds to emails and phone calls coming into the HR Department inbox, including verifications of employment.
• Reads, interprets, explains, and applies human resource policies, procedures, laws, standards, and regulations.
• Oversees the Learning Management System, including maintaining training documentation and running compliance reports.
• Responds to unemployment benefit claims.
• Assists with workers compensation incident reporting and follow up.
• Maintains a general understanding of all employee benefits. 
• Answers questions from employees and applicants or refers to appropriate HR representative if additional assistance is needed.
• Maintains records in the HRIS, including employee files, certifications, and licenses.
• Assists with supporting a drug-free work place, including assisting with facilitation of random, quarterly drug screening.
• Effectively utilizes the HRIS software.
• Assists as a backup to miscellaneous functions related to orientation; HRIS workflows; spreadsheets; and state, federal, and accreditation reporting.
• Engages in agency strategic change teams and participates in training opportunities, as determined in conjunction with Director of HR.
• Takes initiative for added responsibilities and projects that will benefit the department and agency.
• Develops and maintains positive and effective interpersonal relationships between other members of the HR team, managers, and employees, at all levels of the agency.

Education, Experience, and Licensure

• 4 years' experience in Human Resources with emphasis on recruitment, employee relations, and/or generalist activities, required. An equivalent of successful management experience that includes employee relations work, staffing agency experience, and/or related experience working with people may be considered.
• Bachelor's degree in Human Resources, business, or equivalent of education and related experience, strongly preferred.
• Must possess a valid Kansas Driver's License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization's insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position.

Knowledge, Skills, and Abilities

• Must possess unquestioned integrity and ethics, including the ability to maintain confidential information at all times, in all settings, with all levels of the agency.
• Ability to positively interact with employees at all levels of the agency, using names and smiling when interacting with others.
• Interpersonal sensitivity.
• General understanding of Human Resources principals, practices, standards, legal regulations, and employment law, and keep up to date with changes.
• Effective and independent problem anticipation, identification, analysis, and resolution skills.
• Developed organizational and time management skills.
• Effective listening, oral, and written communication skills, including face-to-face, on-site, in person discussions. Exercises appropriate use of positive language.
• Ability to interact with unpleasant or angry individuals.
• Ability to work independently and within a team successfully, including the ability to compromise.
• Proficiency with computers and Microsoft suite of products including Microsoft Word, Outlook, Excel, and PowerPoint.
• Ability to efficiently operate other office equipment and communication tools such as telephones, voicemail systems, copy and fax machines, scanners, electronic mail, and virtual platforms (such as Zoom and Teams).
• Adherence to DCCCA Values:
• We provide education and services based on research and a dedicated commitment to improving lives.
• We value the people and communities we serve by respecting their experiences and treating them with dignity and respect.
• We encourage leadership at all levels by challenging existing conditions and finding innovative ways to grow and learn.
• We deliver high quality services every day, holding ourselves accountable for our outcomes.

Physical Requirements

The physical demands described below are representative of what must be met to satisfy the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform essential functions. While performing the duties of this job, the employee may be regularly required to:

• Stand, walk, sit, climb, or balance
• Talk, hear, taste, or smell
• Reach with hands and arms
• Use hands to finger, handle, or feel
• Stoop, kneel, crouch, or crawl
• Move lift or move up to 50 pounds occasionally
• Work at a computer for extended periods of time, sitting or standing
• Operate successfully in mentally and emotionally stressful situations
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Travel

This position requires travel, which may include driving personal or company-owned vehicles.  Note: Even with a valid driver's license, certain motor vehicle infractions may render individual's ineligible to drive company-owned or personal vehicles for company business. Such infractions may also disqualify employees from continued employment with DCCCA, Inc.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Candidates must successfully complete pre-employment drug screening, background screening, a fingerprint-based records search, and reference checks. Continued employment is contingent upon annual background screening and participation in an ongoing random drug and alcohol testing program.

DCCCA is a drug-free and smoke-free workplace.

DCCCA, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, sex, age, gender, disability, genetics, or any other characteristic protected by law. It is the policy of DCCCA to comply with all federal, state, and local laws concerning the employment of women, minorities, individuals with disabilities, and veterans, and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC), in every location in which DCCCA has facilities. This policy applies to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and any other terms, conditions, and privileges of employment.

Possible Opportunities for Promotion and/or Growth: 

• Human Resources Administrator
• Human Resources Manager
• Director of Human Resources
• Obtain HR certification, such as PHR, SHRM-CP