Human Resources Coordinator

The Organization:

Doorways is an Arlington-based non-profit agency helping individuals and families create pathways out of homelessness, domestic violence and sexual assault leading to safe, stable, and empowered lives. We envision a community where all people live free of violence and have safe and stable housing regardless of their gender, race, ethnicity, age, religious beliefs, sexual orientation, abilities, language, or national origin. We see a future without homelessness or domestic and sexual violence.

Doorways began in 1978 when a group of concerned community members saw there was no safe place in Arlington for families in crisis. What began then with one shelter and one response has grown into a series of pathways individually tailored for adults, youth, and children seeking safety and shelter. From immediate crisis intervention to counseling, housing, and employment support, we offer real options and multiple pathways for people of all ages and genders—women, men, youth, and LGBTQIA+ people.

Position Summary: The Human Resources (HR) Coordinator will partner with the Chief Human Resources Officer (CHRO) to administer various Human Resources functions, to include, but not limited to on/off boarding, HR compliance, performance management, benefits administration, training, and development, HRIS Systems implementation, recruitment, diversity and inclusion initiatives, and will serve as the back-up in the processing of Doorways bi-weekly payroll. The HR Coordinator will be responsible for the coordination of on/off-boarding, benefits administration, HRIS Systems management, staff engagement initiatives, and responding to staff Human Resources needs and questions.

The HR Coordinator interfaces with employees and leadership throughout the organization and supports managers in practices that foster outstanding employee-employer relations.  This is a full-time position and requires a robust presence in the office with a minimum of 3 days for in person work; hours are primarily business hours.

Essential Duties and Responsibilities:

• Under the direction of the Chief Human Resources Officer (CHRO), support the day-to-day functions and the periodic review of HR processes, working across all core competencies to ensure that Doorways can attract and retain quality staff, and help the staff remain a cohesive, well-informed team.
• Assists with the hiring and onboarding process; post current job vacancies on various recruitment sites; and participate in interviews as needed or requested.

• Administers the pre-employment background checks and employee eligibility verifications (I-9).

• Coordinates and conducts new employee orientations.
• Support the benefits administration function by performing day-to-day responsibilities including enrollment, changes, and terminations in benefit/payroll and insurance systems. Reconcile monthly benefits plans through eligibility, enrollment, premium and audit reports.
• Respond to inquiries on benefits and insurance by troubleshooting problems and interfacing with benefit broker and employees.
• Serve as a contact for all employees for questions on HR policies and procedures and benefits and other related topics.

• Administers and maintains HRIS systems including but not limited to ADP Workforce Now, BambooHR, UNUM, Vanguard, etc.

• Coordinates with third party trainers for required education (i.e., CPR, First Aid).
• Support the CHRO with researching and analyzing employment laws, Human Resources policies, and communicate the information effectively to employees.
• Promote a positive culture to cultivate employee retention.
• Support the internal Diversity, Equity, Inclusion and Belonging (DEIB) strategy and initiatives and contribute to creating a more diverse and inclusive workplace. Partner with CHRO and key staff to develop and implement relevant and organization wide DEIB initiatives.
• Process payroll as needed and provide payroll support to the Accounting.
• Coordinates the employee recognition program.
• Maintain records including but not limited to salary, benefits, and PTO of all employees in the HRIS system.
• Responds to employment verification request.
• Participate on committees and special projects as needed.
• Generate correspondence, reports and related documentation as assigned.
• Ensure HR files and records are maintained in accordance with legal requirements.
• Ensure compliance with multiple local, state, and federal laws and regulations.
• Other duties in support of Doorways operations, as assigned.

Agency Responsibilities:

• Demonstrated alignment with Doorways core values and mission.
• Demonstrated acceptance and respect for cultural diversity in all its forms, including race, ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically, linguistically, and culturally diverse environment.
• In partnership with Doorways staff, assist with Doorways client and community events.
• Attend agency and/or other service provider meetings, as required.
• Obtain CPR/First Aid certification and keep current.
• Completion of a CPS/Criminal Background Check.
• Adhere to agency policies and procedures.

Knowledge and Skills Needed:

• Bachelor’s degree in Human Resources, business administration/management, or related field required.
• 3-5 years equivalent combination of training and experience in Human Resources, benefits administration and/or ADP Workforce Now HRIS system required.
• Knowledge of employment -related laws FMLA, ADA, HIPAA, etc., and knowledge of benefits administration required.
• Strong computer skills, including working knowledge of Microsoft Office Word, Outlook, Excel, PowerPoint, SharePoint, Adobe pro and the internet required.
• Strong written and oral communications skills.
• Very strong attention to detail and ability to edit and proofread.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations and information. Position continually requires demonstrated poise, tact and diplomacy.
• Ability to complete multiple tasks and high volume of work on deadline.
• Creative outlook with a problem-solving attitude.
• Excellent time management, organizational, and follow-through skills.
• Able to respond quickly and accurately to requests for information, ability to provide excellent customer service a must.
• Flexibility in a rapidly changing environment.
• Positive attitude and ability to work in a team.
• Must live in the DMV area.

Compensation: 

• $29/hr. - $34/hr., commensurate with experience.
• Excellent benefits – health/dental/vision, life, LTD, 403(b), etc.