Hr Partner, Specialized Care

At Flowserve together we create extraordinary flow control solutions to make the world a better place for everyone. The HR team strives to champion and advance an extraordinary experience for all associates to thrive and deliver.
We are establishing a new and exciting HR People Center organization within Flowserve that will take on critical, operational Human Resources work with a goal of increasing collaboration, leveraging shared knowledge, and creating a more consistent associate experience. Come join our dynamic team and help us elevate the employee journey!
The HR Partner, Specialized Care is a subject matter expert and will handle escalated associate or manager/supervisor inquiries. Will ensure associates have access to necessary support and that we remain compliant with any country requirements. In this role will report into the Manager, People Center.
Responsibilities include:

• Understand and be able to communicate HR policies, processes, and procedures
• Provide coaching and counsel on performance, compensation, career development, etc. that aligns to and supports business strategy and attainment of objectives
• Effectively guide leaders through difficult situations, employee relations and conflict
• Ask critical questions in order to evaluate situation and provide guidance
• Maintain broad-based knowledge of the organization and its operations
• Effectively and efficiently navigate complex global organizations to resolve issues
• Provide relevant updates and/or concerns regarding service delivery model for selected countries
• Regularly review service model for identified countries
• Oversee policy & compliance
• Escalated self-service transactions
• Involuntary Terminations and RIF Support
• Performance Management (Coaching, Discipline & PIP)
• Employee or Labor Relations and Investigations
• Internal movement

Requirements:

• Bachelor's degree (Emphasis in HR or Business Administration a plus)
• 6+ years' experience in HR Shared Services Operations, HR Business partnering, or Service Delivery
• Knowledge in Involuntary Terminations and RIF Support, performance management and labor relations and investigations
• Ability to travel domestically up to 30%
• Exceptional customer service, emotional intelligence and empathy
• Thorough with responses to inquiries and issues
• Strong consultative skills and ability to influence without direct authority
• Strong analytical, problem-solving, decision-making skills
• Ability to act with integrity, professionalism, and confidentiality
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws and regulations

Hybrid role: 3 days in office/2 days remote (work from home)
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!