Company

Rosie's Gaming EmporiumSee more

addressAddressNew Kent, VA
type Form of workFull-Time
CategoryHuman Resources

Job description

Essential Duties and Responsibilities:  The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a general illustration.

  1. Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.
  2. Responsible for fostering an environment of support and motivation for team members.
  3. Maintains high level of confidentiality regarding team member issues and documentation, in accordance with established procedures with company policy and federal and state regulations.
  4. Responsible for providing overall operational support to the Shared Services HR department and support to the property HR teams as needed.
  5. Acts as the first point of contact to support the overall Shared Services and OTB team members for all personnel inquiries. Will redirect situations or questions that are outside the scope of responsibilities/authority to the Director of HR – VA.
  6. Serves as the liaison between the Virginia Racing Commission (VRC) and each property; ensures the weekly VRC appointment spreadsheet is submitted in a timely manner and updates the HR department of all VRC updates. Seeks opportunities to streamline the licensing process as needed.
  7. Oversight of company Team Member Engagement Program. Will work closely with HR leadership team to contribute ideas, suggestions, and procedures to enhance the team member engagement experience at all properties.
  8. Responsible for communicating HRIS updates, training new team members in HRIS and serving as subject matter expert of HRIS.
  9. In charge of producing all HR How-to Guides, keeping them current and conducting annual audits of each guide to ensure necessary changes have been made. Responsible for distribution of guides, and updates, and necessary accompanying training.
  10. Responsible for ensuring the training platform, Vector Solutions, is up to date. This includes, but not limited to, administrative updates, adding new team members and or positions as necessary, etc. for all properties.
  11. Responsible for maintaining the company intranet, Rosie’s Report, updated as needed.
  12. Responsible for all OSHA data entry and reports into the HRIS.
  13. Monitors all requisitions on a consistent basis for all locations and works with property leadership to promote efficient hiring practices. Assists with posting approved requisitions in the HRIS for all properties.
  14. Assists with all new VA property openings to include but not limited to, job fairs, new hire orientations, trainings, etc.
  15. Provides additional support with all hiring efforts during the Live Racing season.
  16. Responsible for completing and sending all employment verifications for all properties.
  17. Responsible for processing and submitting unemployment claims.
  18. Assists with employee investigations as directed under the guidance of the Director of HR - VA.
  19. Assists with the planning and execution of Open Enrollment for all properties.
  20. Assists with special projects, events, orientations – including conducting orientations, or as needed at all properties.
  21. Responsible for ensuring form I-9 audits are accurate and in compliance.
  22. Directs team member concerns to the appropriate individual, evaluates situations and makes decisions within established guidelines and/or obtain proper authorization for responses and solutions.
  23. Responsible for ensuring the appropriate levels of inventory for the HR office, as well as ordering and receiving all supplies. Assists the property Human Resources Managers with companywide supplies.
  24. Resolves problems that are within the position’s scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
  25. Keeps position supervisor informed of relevant activities.
  26. Other duties as assigned.

Regulatory and Compliance Responsibilities: In addition to the other duties described herein, each team member has the following responsibilities related to compliance with laws and regulations.

  • Attend required training sessions offered by the Company.
  • Obtain and retain required license(s).
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
  • Have knowledge of the Property’s programs to address problem gaming.
  • Report any acts of wrongdoing of which the team member may have knowledge.

Position Qualifications: High School diploma or GED certificate, plus three (3) years in related field, other combinations of experience and/or education may be considered. Experience in high volume Human Resources office with increasing responsibility preferred. Exceptional multi-tasking and organizational skills required. Must be proficient in Microsoft Office, or equivalent, including Excel, Word, Outlook, and PowerPoint. Must be able to formulate and communicate ideas. Must be able to work nights, weekends, and holidays at times.

Certificates, Licenses, and Registrations: Virginia Racing Commission License

                                                                               Valid Driver’s License with a minimum of three years’ experience

#colonialdowns

Refer code: 8435176. Rosie's Gaming Emporium - The previous day - 2024-03-03 02:46

Rosie's Gaming Emporium

New Kent, VA
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