Housing Supervisor - Quality Assurance

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please contact 414-278-3936.
 

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: February 4th, 2024

Housing Supervisor

Department of Health & Human Services

Salary Range: $69,680.00 - $83,200.00

The mission of the Milwaukee County Department of Health & Human Services is to enhance the quality of life for individuals who need support living healthy, independent, and safe lives within our community. 

Job Summary: The Housing Quality Assurance Supervisor is responsible of managing the intake process for My Home grants, ensuring that grants run efficiently and meet all HUD requirements. This position will also supervise Quality Assurance and Housing navigation staff, assigned to these grants.

Job Responsibilities 

• Ensure units are at capacity and manage the HUD grant process.
• Supervise and train staff.
• Ensure intake process is completed per HUD guidelines.
• Complete all monthly reporting as required by HUD.
• Complete monthly Quality Assurance checks for program accuracy and data tracking.
• Participate in Quality Assurance workgroups across service area.
• Provide support to program participants and service providers as issues arise.
• Co-facilitate service contracts for case management.
• Perform other duties as assigned.

Required Education, License/Certification and Experience 

• Current residency in the State of Wisconsin required.
• Possess a valid Wisconsin driver's license and personal vehicle; both able to be maintained throughout employment.
• Bachelor's degree in social work, Human Services or closely related field is required.
• At least one (1) year of experience working in a Human Services role required.
• Advanced knowledge of all related computer and software applications, such as word processing and spreadsheets required.
• Must be able to travel extensively, up to 10% of work time, within the community.

Knowledge, Skills, and Abilities:  Knowledge of the regulations governing subsidized programs; knowledge of work processing applications; ability to operate a personal computer; ability to prioritize and organize workload; ability to effectively communicate in written and oral form; ability to secure confidential information; ability to work harmoniously and effectively with staff members, government officials, case managers and the general public. Ability to lift, carry, up to 10lbs, push, and pull up to 20lbs as needed.

This Promotional Examination is open to qualified current internal employees of Milwaukee County Government only. The selection process will be job related candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-day resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.