Front Of House Supervisor

Responsibilities:

- Oversee the daily operations of the Front of House area, including the dining room, bar, and banquets

- Ensure excellent customer service by training and supervising Front of House staff

- Manage and maintain inventory of supplies, including coffee, beverages, and utensils

- Collaborate with kitchen staff to ensure smooth communication and efficient service

- Handle customer inquiries, complaints, and feedback in a professional and timely manner

- Implement and enforce health and safety regulations to ensure a clean and safe environment for both staff and customers

- Create employee schedules and manage shift rotations to ensure adequate coverage

- Monitor and manage cash handling procedures, including cash register reconciliation and deposits

- Conduct interviews and assist in the hiring process for Front of House staff

Skills:

- Previous experience in hotel or hospitality industry preferred

- Strong knowledge of food service management principles

- Familiarity with coffee preparation techniques and equipment

- Ability to effectively manage a team and delegate tasks

- Proficiency in using point-of-sale (POS) systems for order processing and payment handling

- Excellent communication skills to interact with customers, staff, and vendors

- Strong organizational skills to manage inventory, schedules, and customer reservations

- Ability to handle cash transactions accurately and securely

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Types: Full-time, Part-time

Pay: $15.00 - $35.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Experience level:

• 3 years

Restaurant type:

• Fast casual restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person