Hotel Manager

Hotel Managers

LuxUrban Hotels

At LuxUrban Hotels, we understand no one knows our guests as well as our front line teams. That is why we empower our Managment Teams to own the success of their properties.

To empower our front line, LuxUrban Management Teams are responsible for owning all aspects of the hotel operation, including but not limited to the performance of (1) revenue via the management of occupancy and rates; (2) guest satisfaction and guest review scores, guest reward program sign ups, and property brand recognition; (3) labor cost, employee experience, and teamwork; (4) inventory and supply costs; and (5) repairs and maintenance.

The Management Team works cross functionally with corporate Operations, Human Resources, Sales and Reservations, Procurement, and Engineering, as well as the property owner to ensure the hotel and team are equipped and able to deliver on guest and company expectations.

LuxUrban Hotels is in search of exceptional managers of all levels to join our management ranks. If you are an exceptional manager, work well in a team, are driven by the prospect of exceeding guest and company expectations, and want to work for a small but mighty hotel management company that is experiencing consistent growth; then apply for the management role you believe you are best suited via the link below.

The Management Team:

• Area General Manager
• Assistant General Manager
• Front of House/Guest Relations Manager
• Housekeeping Manager
• Chief Engineer/Engineering Manager
• Secuity Manager

RESPONSIBILTIES

Guest Experience

• Oversee daily arrivals and departures
• Greet and build relationships guests
• Recognize guest loyalty/VIPs with personalized notes or amenities
• Resolve guest complaints and respond to guest reviews

Financial Performance

• Manage the hotel’s operational costs
• Manage against targets for revenue, labor costs, and similar metrics

Sales and Marketing

• Promote the hotel in the local community
• Work with corporate Sales and Marketing to execute promotions/campaigns to maximize occupancy and rates

Hiring and People Management

• Post job ads/requests to job boards and/or union portal
• Interview candidates and make hiring decisions
• Create/post employee schedules
• Coordinate and oversee day-to-day hotel operations
• Create and maintain a positive and productive work environment.
• Identify knowledge gaps and work with corporate Human Resources to provide training
• Work with corporate Human Resources to create incentives for employees

Facilites

• Communicate with vendors or contractors for repairs and supplies
• Work with corporate Procurement to place supply orders
• Ensure compliance with cleanliness, safety and security standards

QUALIFICATIONS

• Knowledge of industry trends and best practices
• Familiarity with hotel software
• Excellent communication and people skills with high emotional intelligence
• Excellent organizational and multitasking skills with attention to detail
• Creative, resourceful and entrepreneurial problem solver
• Minimum 2-3 years of functional hotel management experience
• Hospitality Management and/or Business Administration degree (preferred)

TERMS

• Full Time
• Exempt
• Paid Weekly

COMPENSATION

• $67,600 - $150,000 per year
• Bonus Opportunity

BENEFITS

• 5 days paid Vacation
• 7 days paid Sick Leave
• 9 days paid Holiday
• Health Insurance
• Hotel Room Discounts

IF INTERESTED, YOU MUST APPLY VIA THIS LINK

TO COMPLETE THE APPLICATION FORM.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

LuxUrban Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type, including but not limited to race, ethnicity, color, national origin, religion, genetics, sex, gender identity or expression, sexual orientation, disability status, age, protected veteran status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $67,600.00 - $150,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Ability to Relocate:

• New York, NY: Relocate before starting work (Required)

Work Location: In person