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SalaryJob Summary: Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Responsible for allphases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Employers associates to provide superior customer care to guests, associates and other visitors.Job Duties:
- Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals.
- Creates and maintains customer-driven operations, empowering hotel staff to excel in superior customer care
- Develops, recommends, implements, and manages the hotel's annual budget and long-term business plan. Achieves budgeted sales and maximum profitability.
- Creates new programs in response to market conditions and revenue opportunities.
- Protects the hotel's financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administers policies and procedures for protecting the safety of guests and employees.
- Prepares monthly reports for owners
- Ensures regular assessment and review of all hotel personnel by appropriate management staff. Coordinates internal training and development programs
- Maintains a high personal visibility through the property and throughout the community.
- Qualifications:
- Bachelor's degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
- Minimum of 3 years of hotel management.
- Knowledge of local competition and general industry trends.
- Strong leadership and a professional image.
- Strong interpersonal, written and verbal communication skills.
- Excellent decision-making ability and analytical skills
- Knowledge of a variety of computer software applications
- Ability to work a flexible schedule, including weekends and holidays.
Benefits:Job Type: Full-time
- Paid vacation, Sick leave, holidays.
- Bonus plan
- 50% Medical coverage paid for employee by company
- $10,000 Term life paid by company
Required experience:
- Hotel GM: 3 years
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Life insurance
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel management: 3 years (Preferred)
License/Certification:
- Drivers License (Required)
- ServSafe (Preferred)
Work Location: In person
