Address
Form of work
SalaryEstamos en busqueda de FRONT DESK para unirse a nuestro equipo y brindar un excelente servicio al cliente a nuestros huéspedes. El candidato seleccionado será responsable de recibir y registrar a los huéspedes, brindar información sobre el hotel y sus servicios, atender las consultas de los huéspedes y gestionar las reservas. El candidato ideal debe tener excelentes habilidades de comunicación, ser capaz de realizar múltiples tareas de manera eficiente y tener un líder amigable y profesional.
Responsibilities:
- Greet guests and provide them with information about the hotel.
- Check guests in and out of the hotel.
- Answer phones and take messages.
- Process payments and maintain records of transactions.
- Provide excellent customer service to guests.
- Resolve guest complaints in a professional manner.
- Maintain a clean and organized work area.
SKILLS
- Proven experience as Front Desk representative, agent or relevant position
- Proficient in English and Spanish (oral and written)
- Strong communication skills
- Problem-solving skills
- Familiarity with office machines (e.g. fax, printer etc.)
- Cloudbed System
Area: Miami Beach, 33139
T: 954-268-0490
Job Type: Part-time
Salary: $13.00 - $14.00 per hour
Expected hours: 30 per week
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Morning shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
