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Form of work```Job Overview```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
```Responsibilities```
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized Front Desk area
- Answer phone calls and respond to emails in a professional manner
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
```Requirements```
- Previous experience in hospitality management or customer service is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of hotel operations and guest relations
- Fluent in multiple languages is a plus
- Proficient in using Front Desk software and computer systems
If you are a motivated individual who enjoys providing exceptional service to guests, we invite you to apply for the position of Front Desk Agent. Join our team and be part of creating memorable experiences for our valued guests.
Job Types: Full-time, Part-time, Temporary, Contract, Seasonal, Internship
Pay: $14.00 - $15.00 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
Schedule:
- 8 hour shift
- Evening shift
- Holidays
Work setting:
- In-person
Work Location: In person
