Hotel Front Desk Agent/Night Auditor

Comfort Inn & Suites in Crestview is currently accepting applications for a Night Auditor and Front Desk Agent for all shifts, WEEKENDS REQUIRED! Candidates must be a team player, should have a positive and up-beat attitude and should have a customer service and prior Hotel Front Desk experience. Applicant will represent the hotel to the guest throughout all stages of the guest's stay.

Front Desk agent will determine a guest's reservation status, help complete registration cards and assign rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Front desk agent is also responsible for handling all guest concerns and needs. Responsibilities include but are not limited to: Receive and assist visitors and guests to the Hotel in a courteous, friendly, and efficient manner. Register and check-out guests in accordance with Comfort Inn & Suites Crestview policies and procedures. Maintain supporting documentation from all transactions and prepare shift-end paperwork in accordance with Front Desk policies and procedures. Address guest service requests and complaints; resolve, when possible, and advise Front Office Manager/General Manager as necessary. Reconcile all transactions from cashier paperwork to ensure accuracy. Follow proper cash handling procedures. Must be sales-minded.

Job Requirements: Needs to be able to work weekends, holidays, and have a flexible schedule. Must have basic math skills, computer skills and understanding of accounting preferred. Must be able to stand for long periods of time. Must apply online. LOOKING FOR A RELIABLE TEAM PLAYER.

Job Type: Full-time

Pay: From $13.00 per hour

Schedule:

• 8 hour shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person