Hotel Front Desk Agent

Front Desk Agent

Duties:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns in a professional and timely manner
- Assist with guest requests such as booking reservations, arranging transportation, and providing directions
- Maintain a clean and organized Front Desk area

Qualifications:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a customer service role is preferred

Join our team as a Front Desk Agent and be the first point of contact for our valued guests. As a Front Desk Agent, you will play a crucial role in ensuring that our guests have a pleasant stay by providing exceptional customer service and maintaining a welcoming atmosphere. If you are friendly, professional, and enjoy interacting with people from all walks of life, we would love to hear from you.

Please note that this position may require working evenings, weekends, and holidays.

To apply, please submit your resume along with a brief cover letter highlighting your relevant experience. We look forward to reviewing your application!

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Dunedin, FL 34698 (Preferred)

Ability to Relocate:

• Dunedin, FL 34698: Relocate before starting work (Preferred)

Work Location: In person