Host/Hostess

Job Overview: We are seeking friendly and outgoing individuals to join our team as Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. If you have a passion for hospitality and enjoy working in a fast-paced restaurant environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and friendly welcome - Seat guests and provide them with menus - Assist in managing reservations and waitlist - Maintain cleanliness and organization of the host/host station - Answer phone calls and take reservations or provide information - Communicate with servers, kitchen staff, and management to ensure smooth operations - Handle guest inquiries, requests, and complaints with professionalism and efficiency - Assist in maintaining a positive guest experience by ensuring prompt seating and service Experience: - Previous experience in a restaurant or food service setting is preferred but not required - Strong customer service skills with the ability to communicate effectively - Excellent phone etiquette and interpersonal skills - Ability to multitask and handle high-pressure situations - Knowledge of POS systems is a plus Benefits: - Competitive pay rates - Flexible work schedules - Opportunities for career advancement within the company - Employee discounts on food and beverages If you have a passion for providing exceptional guest service and enjoy working in a dynamic team environment, we invite you to apply for the position of Host/Host. We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Haverhill, MA 01830: Relocate before starting work (Required)

Work Location: In person