```Job Summary```
We are currently seeking a friendly and outgoing Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
```Responsibilities```
- Greet guests with a warm and friendly welcome
- Escort guests to their tables and present menus
- Assist in seating guests according to seating chart or guest preferences
- Manage waitlist and accurately estimate wait times
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, bartenders, and kitchen staff to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate when necessary
```Experience```
- Previous experience in customer service or hospitality preferred
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Knowledge of food service procedures and restaurant etiquette
- Excellent communication and interpersonal skills
- Ability to multitask and work well under pressure
- Strong attention to detail and organizational abilities
At our establishment, we prioritize providing exceptional guest services. We offer competitive pay rates, opportunities for career advancement, and a positive work environment. If you are passionate about delivering outstanding hospitality experiences, we encourage you to apply for the Host/Host position.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 4 hour shift
- Evening shift
Ability to Relocate:
- Pine Beach, NJ 08741: Relocate before starting work (Required)
Work Location: In person