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Form of workSaliense is a growing Management and Technology Consulting Solutions provider based out of Tysons, VA. We work to solve our client’s toughest challenges within the Defense, Civilian, Financial, and Healthcare industries. Our diverse employees support vital missions for government and commercial customers. For more information, visit www.saliense.com.
Why Saliense?
In addition to providing a fun, energetic environment that promotes innovation and personal growth, we offer excellent compensation packages with plenty of opportunities for advancement. We pay 100% of the premiums for employee Healthcare, including medical, dental, and vision. We offer 401K match and all company contributions are 100% vested immediately. Since we believe in work-life balance so much, we offer 20 days of paid leave per year. Use it as you need it or use it all at once and go travel for a month! There are many more - connect with us to get a preview of the full benefits package.
Saliense is now hiring a Help Desk Technician to join our team in Arlington, VA. Candidates must possess an active Secret Clearance to be considered. This is an onsite position in Arlington, VA.
The Technician will, under direct supervision, provide support to end-users for PC, server of mainframe applications and hardware.
Additional responsibilities include:
- Interacts with network services, software systems engineering and/or applications development to restore services and/or identify and correct core problems
- Simulates or recreates user problems to resolve operating difficulties
- Recommends systems modifications to reduce user problems
- Refers more complex problems to appropriate personnel
Required Experience:
- A minimum of 3 years prior experience and an Associates degree.
- Knowledge of remote access software, Office Automation Software Suites and a high level of expertise with Operating Systems and Networking
- Experience using Windows 10 and Microsoft Office Products.
- Familiarity with Flank Speed is a plus.
- Familiarity with Service now is a plus.
- Prior experience supporting Department of Navy, DoD or other federal government agencies is a plus.
- Demonstrated ability to communicate effectively, both written and orally, among the customers base and Help Desk management.
- Must be compliant with DoD 8570 IAT Level I: Must have an active A+, Network+, Sec+, CCNA, CND, SSCP or equivalent.
- Must have an active Computing Environment (CE) certification.
- Active Secret Clearance or current interim
***Saliense Consulting LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
