Health Support Technician - 64005557

Requisition No: 819349 

Agency: Department of Health

Working Title: HEALTH SUPPORT TECHNICIAN - 64005557

 Pay Plan: Career Service

Position Number: 64005557 

Salary:  $31,200 to $32,760 annually 

Posting Closing Date: 01/05/2024 

Total Compensation Estimator Tool

**Career Service**

External Advertisement

When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed.  Incomplete applications/resumes will not be considered. 

Thank you for your interest in career opportunities with the Florida Department of Health in Citrus County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

Your Specific Responsibilities:

This position provides clinical and clerical services to clients under supervision. Incumbent may be assigned to any location and/or program within the Florida Department  of Health Citrus. Designated "Need to Know" position with access to the following: Client files and immunization records. Has key access to medications, vaccines and medical supplies. Has access to Medical Records and may have access to Social Security numbers.  Adheres to Citrus County Health Department Confidentiality, Security policies and procedures. Attends Annual Confidentiality and Security Trainings and updates. Enters time and EARs (employee activities) according to Florida Department of Health policy.

Duties include but are not limited to:

• Work primarily in prenatal clinic, but may be assigned to other clinic settings to include but not limited to  family planning, EPI, HIV, and Tb.
• Specimen/lab collection, processing, and performing venipuncture for clients in all clinics, including STI/ HIV testing.
• Completes electronic requisitions for laboratory tests as applicable.
• Prepares specimens for transport to outside labs.
• Conducts point of care testing including but not limited to pregnancy testing, Hgb, rapid HIV/syphilis and urine analysis.
• Takes vital signs, weight, height, and interviews clients completes medical history and reason for visit, then routes clients to clinician in a timely and organized manner to maintain efficient clinic flow.
• Reports any unusual symptoms observed in clients to clinician.
• Performs data entry into automated systems (e.g. HMS, Rehost, FLShots, Florida Wise, EHD).
• Assist with EPI/Tb investigations, DOT (Direct Observed Therapy) with Tb clients, either in clinic or at clients' home.
• Utilizes and maintains equipment including but not limited to autoclave, colposcope, LEEP machine, fetal monitor, cryopen, digital scale and thermometer.
• Assist Physician/APRN with procedures.
• Documentation of all information, actions, and results, using proper templates, in Electronic Medical Record (HMS) and Florida Shots.
• Assists with posting of laboratory results/information in client records.
• Keeps current of any laboratory policy changes and discuss with supervisor for clarity as needed.
• Follow up and case management of diagnostic studies.
• Answer telephone and assist with messages, as needed.
• Prepare reports and maintain inventory of supplies.
• Monitors all clinic logs for compliance: Laboratory log, Quality Control, Pregnancy Tests, IPO, Hypertension, Diabetes, etc.
• Cleans/sterilizes work area and equipment and replenishes stock, as needed.
• Orders clinic and lab supplies, as needed.
• Performs quality controls at the beginning of each day.
• Performs daily maintenance of equipment.
• Complies with biohazardous waste policy.
• Schedules appointments.
• Completes all required trainings within required time frames.
• Participates in community events and speaks to public health programs and services.
• Completes quarterly chart audits.

Required Knowledge, Skills, and Abilities:

Techniques for effectively dealing with people                     

Utilize problem-solving techniques

Principles and techniques of effective communication         

Work independently

Problem solving techniques                                                  

Speak clearly and correctly and listen effectively

Office procedures and practices                                           

Plan, organize and coordinate work assignments

Correct grammar usage                                                        

Make decisions in a timely manner

Basic arithmetic                                                                     

Maintain confidentiality

Techniques for effective communication                               

Follow instructions         

Establish and maintain effective working relationships                                                                    

Deal with the public in a tactful and courteous manner

Qualifications:

Minimum - experience working in a medical office, taking patient vital signs, interacting with providers and clients. Valid Florida Drivers license is required.

Preferred - certification as a CNA, MA, or phlebotomist, more than one year experience in a medical office setting.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Lecanto - Citrus County

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are reemployed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the
Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible
and reflects our appreciation for the dedication devoted to protecting our country.
 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.