Health Care Coordinator

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education.
• Health Insurance: Choose from three comprehensive Florida Blue health insurance plans to keep you and your family covered.
• Dental Plan: Enjoy an employer-paid dental plan for our valued employees.
• Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance.
• Well-Being Program: Stay healthy and engaged with our highly interactive well-being program.
• Paid Time Off (PTO): Relax and recharge with our generous PTO plan. You can even earn three additional days per plan year!
• Bereavement Leave: We offer 3 paid days of bereavement leave annually to ease the burden during a family member's passing.
• Paid Holidays: Enjoy the 12 holidays without the worry of receiving a paycheck (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate!
• 401k Plan with Matching: Secure your financial future with our 401k plan and employer matching.
• Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Employee Assistance Program (EAP), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary:

The Health Care Coordinator (HCC) will utilize a family-centered and strength-based team approach, with community involvement, in the education and service provision of children and families who are involved with the STEPS (Strengthening Ties and Empowering Parents) in-home preservation program. The HCC will be responsible for assessing, coordinating, monitoring, educating, documenting, and tracking client Health Care needs of children and their caregivers. The HCC serves as a consultant to STEPS Family Advocates and provides direct service to families in the community. This position also reviews referrals by medical providers for accurate coordination of intervention services. This position will refer cases to the proper community resource providers and/or committees for mental health funds/services based on assessment and screening tool results. The HCC is responsible for ensuring cross-system integration and interdisciplinary practice to support social and emotional development, substance abuse recovery, wellness, and child development. This position may be responsible for outreach activities to local hospitals or similar programs. This position is a three-year grant-funded position.

Essential Job Duties:

• Maintain supervision of assigned clients; including assessing, educating, coaching, referring, and shadowing.60%
• Maintain communication with family Health Care providers and referral stakeholders from differing organizations to meet the family and child needs according to the developed health plan.15%
• Maintain client, meetings, documentation, and other data.15%
• Coordinate and conduct special case staffing.5%
• Outreach with local hospitals5%

Other Duties:

• Attend program services meetings and all family preservation training.As needed
• Perform Other DutiesAs needed

Minimum Qualifications:

Education:

Certified Nursing Assistant (CNA), Licensed Practical Nurse (LPN), Registered Nurse (RN)- preferred.

Experience:

Proven combination of education and experience which demonstrates the ability to lead, manage, enhance, and promote the assigned programs of the agency. Experience in home visiting is preferred.

Licensure, Certification, and/or Registration:

LPN/RN Preferred and valid driver's license required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:

• Review cases and assess wellness and healthcare needs
• Establish and maintain effective working relationships with families, DCF employees, STEPS CMO employees, local hospitals, and other community agencies, as needed.
• Maintain accurate and timely records to ensure accountability of assessments and data.
• Enter notes in FSFN within 48 hours of each contact.
• Work efficiently using time management skills to make contact with families and obtain assessments within specific timeframes
• Communicate effectively with management, staff and clients.
• Be organized and detail-oriented.

Knowledge of:

• Florida Statutes pertaining to Child Welfare
• Family Dynamics
• Family Preservation protocols, specifically the STEPS program
• Social Worker principles, techniques, and practices and their application to complex case work, group work, and community problems.

Other Requirements:

• Clear a Level II background screening
• Clear a reference check (professional)
• Clear a local background check from the County in which you reside
• Clear a substance abuse screen
• Provide a copy of all degrees prior to your first day of employment
• Clear a Motor Vehicles Records check and must be insurable under the company's automobile policy.
• Provide copy of automobile insurance.
• Provide proof of and maintain a minimum personal auto liability insurance level $100,000/$300,000 if deemed to be a driving risk.
• Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify)

Family Support Services team members follow 5 core values:

Partnership:At FSS, a belief that we are better together is core to who we are. Partnership is an essential component of a healthy system of care. Our team is committed to a respectful, open-minded, collaborative approach to co-creating solutions with the community. This extends to the children and families we serve as well.

Excellence:FSS challenges ourselves to always strive for better on behalf of those we serve. We foster innovative practices, encourage continuous quality improvement, and engage in strategic planning with our partners to achieve the highest possible outcomes for children, families, and the community.

Accountability: FSS recognizes our leadership role within the system of care and strives to be accountable to the community by being trustworthy partners. FSS is committed to ethical and transparent practices, and to operate with integrity as we pursue positive outcomes.

Compassion:We recognize that we often meet families at their most challenging moment and people are more than the sum of their circumstances. We provide trauma-sensitive care for the children and families in our system to reach their full potential. We embrace a service leadership approach and commit to finding the strengths in everyone we encounter while we foster resiliency.

Equity:Equity goes beyond the fair treatment of all people. For FSS, equity is the commitment to recognize the social justice issues intrinsic to our work with marginalized communities. We strive to amplify the voices of individuals and families impacted by poverty, racism, and discrimination in any form. We obligate ourselves to a belief that none of these factors should be a predictor of child welfare involvement or outcomes.

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at c6.hr@fssnf.org.