The Access Coordinator performs a variety of data entry and general registration functions for patient access. This position accurately collects patient demographic and insurance data to ensure appropriate reimbursement and claim filing. This position helps manage the flow in the emergency room registration department. This position is responsible for answering the phone, performing admission functions for behavioral medicine patients, and taking paperwork to its designated area. This position acts as a resource in providing all customers with the highest level of service. This position enhances the hospital experience for patients, families and visitors by providing appropriate hospitality and concierge services.
Responsibilities
Completes all registrations in a professional, accurate and customer-oriented timely manner. Obtains information from patient health insurance or managed care identification card. Responsible for supporting patient flow throughout the admission and emergency room encounter. Maintains forms in all printers at all times, which may require lifting or carrying cases of forms.Assist in other duties as assigned to support the operational needs of the department and organization. May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.