Gym Front Desk Receptionist/Sales Associate

American Gym is a leading, locally recognized fitness provider. We are recognized for our excellence in customer service, and for our professional appearance and presentation. Awards include "Best Gym" winner 2022 and 2023.

We are looking for a Front Desk Receptionist to manage our Front Desk on a daily basis and to perform other duties as required. The position can be part time or full time, Monday through Friday afternoon/early evening and some weekends.

Front Desk Customer Service

• Warmly greets members and guests as they enter and leave the facility.
• Answers incoming calls in a professional and efficient manner.
• Checks in members, update credit card information.
• Sign up new members and input data into membership system.
• Maintain a professional image and behavior at all times- avoids eating, sitting, reading, using a personal cell phone or other activities which are not work related.
• Responds professionally to requests and inquiries from guests, members, and staff.
• Immediately reports or escalates to management any unsafe conditions or emergency situations.
• Keep gym clean and picked up.
• close gym at the end of the day.
• Assisting with inventory

Skills:

• Must be energetic and possess a very friendly, outgoing personality and positive attitude
• Possess strong interpersonal and communication skills, including telephone etiquette
• Possess a strong customer service focus
• Understands and follows oral and written instructions
• Able to multi-task and perform tasks with accuracy and attention to detail
• Must be a team player.

Qualifications:

• High School Diploma or Equivalent
• Minimum of one year of customer service experience in a professional setting preferred.
• Must be proficient in the use of Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently with minimal supervision
• Ability to prioritize tasks and manage multiple projects simultaneously
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Costa Mesa, CA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by law

Job Types: Full-time, Part-time

Pay: $17.06 - $20.55 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person