Job Highlights : Guest Service Spa Manager
Warm Springs Day Spa and Salon, is a modern, relaxing, Top 200 salons in the country. Our mission is creating an ultimate spa experience in a relaxing, Zen environment. Warm Springs Day is seeking a Guest Service Spa Managerto assist with customer service/scheduling /management of the front desk area. This customer faced team lead position is the first point of contact and direct support to our spa owners.
GENERAL EXPECTATIONS:
- Strong team management skillsets
- Works with a positive, friendly, energetic attitude
- Provides excellent customer service to clients
- Fast Learner with attention to detail
- Thrives in fast paced Administrative Environment
- Knowledge of Microsoft office and tech savvy/Scheduling Software a Plus (Salon Scheduling Meevo a Huge Plus)
- Punctual and Efficient
- Strong in understanding financials and reporting
- Thrives to create company growth
- Excellent Communication skills
- Task-oriented
Responsibility:
- Oversees , Manages, and provides scheduling for the Guest Service Team
- Assist with Marketing/Events/Social Media
- Works along side the team for scheduling clients/ incoming/outgoing appointments
- Review Appointment Book
- Oversee Retail/Boutique/Sales/Inventory Control/Product Ordering
- Trouble Shoots Issues and Creates Solutions
We Offer:
- Team Oriented Fun Themed Events/Relaxing environment
- Competitive Pay with room to grow
- Company Perks
- Health care contribution/Simple IRA
- Team Oriented Fun Themed Events/Relaxing environment
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 35 – 38 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
- 10 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to commute/relocate:
- Chambersburg, PA 17201: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person