Gtm Global Program Manager - Reseller Vendor Management

Software Guidance & Assistance, Inc., (SGA), is searching for a GTMGlobal Program Manager - Reseller Vendor Management for a Contract assignment with one of our premier SaaS clients in San Jose, CA. This is a Hybrid role!
We are seeking a talented and experienced Program Manager to join our team, focusing on building Global Programs around our strategic partners. As a GTM Global Program Manager, you will play a vital role in driving strategic initiatives and partnerships related to Adobe Experience Cloud technologies. You will collaborate with cross-functional teams, external partners, and internal stakeholders to identify, develop, and execute partner programs that leverage the power of the digital experience suite to enhance Our Client's product offerings and customer experience.
Responsibilities :

• Manage end-to-end vendor relationships, onboarding, programs, and possible offboarding
• Play a pivotal role in ensuring that the end-to-end Vendor Management processes and procurement policies are implemented efficiently
• Develop, standardize and implement vendor processes and procedures in partnership with finance, program management, engineering, product, and the broader procurement organization
• Develop core playbook for Vendor Management best practices, enabling business owners to self-manage some of these processes directly
• Program Execution: Establish and maintain partnerships with internal cross-functional teams to standardize and scale operations, from onboarding a customer, support rules of engagement, mid-term contract changes, tracking overages and royalty payments,
• Cross-Functional Collaboration: Foster collaboration and alignment with various internal teams, including deal desk, order management, legal, support, customer success, royalty payments, engineering, product management, product marketing, marketing, legal, business development

Required Skills:

• Experience taking a SaaS product to market or a program from concept to operation within large enterprise organization or launching a OEM or reseller type purchasing program, selling a vendor's product on corporate sales order paper
• The candidate will advocate for and implement new processes to provide efficiency, innovation, and speed.
• The role will also drive continuous improvements using data analysis to drive operational improvements
• Adaptability: Comfortable working in a fast-paced and dynamic environment, navigating through ambiguity, and adapting to evolving priorities, including managing different programs. Ability to multitask, meet tight deadlines, and maintain attention to detail
• Collaboration and Communication: Exceptional interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and external partners. Strong negotiation, influence, and conflict resolution skills
• Operational Experience: Minimum of 5 years of experience in program management or related roles, preferably within the software or technology industry. Experience standardizing and scaling operations, from onboarding a customer, interfacing with technical support, mid term contract changes, tracking overages and royalty payments,
• Project Management: Proven track record in successfully managing complex programs from initiation to completion. Excellent project management skills, including planning, budgeting, resource allocation, risk management, and milestone tracking
• Bachelor's degree in a relevant field; advanced degree preferred in business administration, operations and finance or data oriented thinking, data driven approach

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.