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SalaryGovernment & Corporate Office Manager – Fleet Operations Location: This is a remote position located in Cincinnati, OH
About Us
Mills Automotive Group: Your Partner in Delivering a Tailored & Exceptional Automotive Experience!
At Mills Automotive Group, we’re a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 30 dealerships and a diverse range of brands under the Mills Auto umbrella, we’re well-equipped to cater to consumer’s automotive needs. What truly distinguishes us is our unwavering commitment to our clientele. Our experienced sales and service team possesses years of industry expertise – all dedicated to satisfying the consumer's automotive needs.
What We Offer Our Clients:
1. Extensive Inventory: Explore an extensive online inventory containing an impressive selection of vehicles from renowned brands such as Audi, Chevrolet, Honda, Hyundai, Nissan, Ford, Genesis, Lincoln, Maserati, Alfa Romeo, Chrysler, Dodge, RAM, FIAT, Jeep, Wagoneer, Toyota, Volkswagen, BMW, Mercedes-Benz, Bentley, Jaguar, and Land Rover. Discover the perfect vehicle that suits your preferences and lifestyle.
2. Personalized Assistance: Our dedicated staff offers comprehensive support throughout the entire process. Whether browsing for information, scheduling a test drive, or inquiring about financing options, Mills Auto Group is committed to ensuring a smooth and effortless car buying and servicing experience.
3. Expert Service and Maintenance: Trust our skilled technicians in our state-of-the-art service departments for all automotive maintenance and repair needs. From routine oil changes and filter replacements to comprehensive powertrain and drivetrain repairs, we have you covered. Conveniently schedule appointments or obtain quality parts from us for DIY maintenance.
4. Unparalleled Quality: We are known for delivering high-quality vehicles and services that our customers rely on. Count on us to uphold our exceptional reputation, offering nothing less than the best in the automotive industry.
5. Customer Engagement: Your feedback matters to us. We encourage you to stop by one of our dealerships to experience our dedication firsthand or reach out to our knowledgeable staff with any questions or concerns. We're here to ensure a seamless and enjoyable automotive journey.
At Mills Automotive Group, we're more than just a dealersWhat You Will
hip. We're a trusted partner for all things automotive. Let us exceed your expectations – visit us today and let's embark on an exciting journey together. Your satisfaction is our priority, and we're committed to redefining the car experience and meeting your needs at every turn.
Join Our Ever-Expanding Team
As we redefine the car-buying experience, we're looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal: delivering a tailored, exceptional automotive experience for all our customers.
Whether you're interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create exceptional customer experiences. We value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth. At Mills Auto Group, you're not just an employee; you're a valued member of our family.
So, come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together.
About The Role
The Government & Corporate Office Manager will be responsible for maintaining and organizing the fleet department’s operations and procedures. The position requires a dependable and organized individual who pays close attention to detail and the ability to multitask. Strong written and verbal communication skills to produce reports, assign tasks, accept instructions, create and respond to email, answer phone calls. and assist with government and corporate contracts. Flexibility to support Director of Fleet Operations, Corporate Fleet Manager, dealership employees, and office staff with various tasks and training. Strong interpersonal skills to interact with management, dealership employees, and customers. Leadership ability to manage challenges and oversee the work of all office employees to ensure they work productively and meet deadlines and company standards. Monitor and order office supplies and other office equipment when required. Report office progress to Director of Fleet Operations and work with them to improve office operations and procedures.
What You Will Do – Essential Responsibilities
Clerical Tasks such as: process PO’s, create and maintain deal jackets and all paperwork associated with deal, audit paperwork related to deal for completeness.
Order vehicles with manufacturer and order aftermarket equipment
Obtain DORA’s, status reports, Dealer Invoices and payments from each dealership and update gross reports, equipment list and
Review manufacturer's/corporate account websites for important messages regarding buildouts and pricing and update spreadsheets accordingly
Communicate with customers by answering emails and calls, sending order confirmations, early notifications, 15 and 30 Day Pay Reminders, scheduling deliveries of vehicles and resolving customer issues, provide quotes when needed.
Work collaboratively with Director of Fleet Operations, Corporate Fleet Manager, dealership staff, office staff, and MAMCO on orders, bids, paperwork, and pricing requests.
Manage deliveries by communicating wind-downs for scheduling, report sales and recap/commission deals.
Strong leadership abilities, including day-to-day operations, provide clear expectations of policy and procedures and constructive and positive feedback
Analyze and maintain organized office operations and procedures to align with company culture
Serve as primary point and monitor passwords, office supplies and other requests.
Perform additional human resources and office administration duties as needed
What you need:
Transportation
Must be able to complete and pass background check and drug screening.
Must be detailed, goal-oriented, and effective time management skills.
Positive attitude, willing to help others
Great customer service skills, follow-up, and sales experience a plus.
Ability to manage yourself and others.
We Invite You To Apply – Key Qualifications & Requirements:
3-5+ Years of dealership or equivalent fleet account experience
Associate’s degree or the equivalent
Must be able to make calculations, verify figures, and collect payments from customers.
Computer skills: proficiency in Excel, Word, Google Drive
Data Entry to order vehicles.
Must be eligible to obtain notary license (or currently a notary).
Maintain valid/active United States-issued driver’s license
Candidate must be authorized to work in the United States
This is a temporary remote position that is based in Cincinnati, Ohio. Candidate must be willing to relocate to North Carolina (Charlotte area).
What We Offer Benefits
Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
Dental and Vision Plans
401(K)
Company Paid Basic Life and Short-term Disability
Employee Assistance Plan
Sick and Vacation Time, Paid Holidays
Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance
Employee Discounts and Perks Program
Employee Wellness Subsidy
Tuition Assistance Program (Selected Dealerships)
