Global Pathways Admission Counselor - 197128

Under the general supervision and direction of the Director of International Admission, the Global Pathways Admission Counselor assists in the recruitment and admission of international undergraduate and graduate students from around the world. The Global Pathways Admission Counselor is an advanced entry, non- supervisory role that is involved in every aspect of the admissions process. Located within the Admissions team at Pace University, this position will continue be a key liaison between Kaplan International (KI) and Pace University.

Position Duties

• Coordinates, processes, reviews, tracks, and reports of all applications submitted by the US-based Kaplan International team and other recruitment agencies/partners.
• Enters all applications and documentation into Slate.
• Reviews and evaluates international academic credentials.
• Updates student records in Slate, i.e. admission decisions, deposits, withdrawals, transfer credit evaluations, etc.
• Issues decision letters and sending decision emails.
• Serves as a Designated School Official (DSO), with primary responsibility to issue the Form I-20 for first year, transfer and graduate international students.
• Provides pre-arrival information to Kaplan International students who are eligible for Global Pathways and direct entry.
• Responds to all communications and queries in a timely manner.
• Maintains communication with prospective students, parents, and counselors regarding admission policies and student admission status.
• Reviews applications to assure consistent fulfillment of the prescribed service level agreement for both Global Pathway bound students and students who are recruited by Kaplan International/recruitment agencies and eligible for direct entry.
• Keeps abreast of any university wide changes that may affect KI students.
• Communicates effectively with both the US-based Kaplan International team and other recruitment staff members who work for Kaplan International around the world.
• Establish and maintain effective working relationships with university staff, US-based Kaplan International staff and Kaplan International recruitment staff worldwide.
• Assists the Undergraduate and Graduate staff with virtual and in person student meeting requests for all international student applicants.
• Serves as backup to review both initial and second reads for international, Undergraduate and Graduate files as needed.
• Coordinates with Undergraduate and Graduate team to remain updated on all application review updates.
• Collaborates with the Assistant Director to set up student sessions to assist with recruitment, conversion and retention throughout the recruitment cycle.
• Serves as primary counselor and coordinator for all Kaplan based accelerated admission events and informational interviews as requested.
• Performs other such duties as may be assigned from time to time.

Position Qualifications

• Bachelor’s Degree or equivalent required.
• Excellent interpersonal, communication, and customer-service skills.
• Ability to deliver on detail-oriented processes.
• Comfortable reporting to multiple supervisors.
• Target driven/results focused.
• Experience of using database systems (Banner/Slate) and strong MS package skills.
• Ability to thrive in a fast-paced environment and work successfully in a diverse environment.
• Strong problem-solving and creative thinking skills.
• Work with others of diverse races, cultures, religions, age, sexual orientation and abilities.
• Demonstrated competency in a second language (preferred).

Work Hours

Monday through Friday, 9 AM to 5 PM with additional hours as needed; some evenings and weekends. Must be able to travel.

About the Institution

Ranked in the top 9% of private US colleges that provide the best return on tuition investment, Pace University transforms the lives of its diverse students—academically, professionally, and socioeconomically. Currently, the University enrolls more than 13,000 students in more than 150 bachelor’s, master’s, and doctoral programs. Pace University is at the forefront of creating opportunity. Through the convergence of strong academics, experiential learning, and dedicated advising, Pace University empowers its students and positively impacts its communities.

Benefits Offered

Pace University provides a competitive benefit program designed to offer the following:

• Medical, vision and dental insurance for preventive care or diagnostic and surgical procedures as well as an incentivized medical plan waiver option for those who choose not to participate (FT Employees).
• Income protection in the event an employee is not actively at work, due to illness (FT Employees).
• 403B investment opportunity to save toward financial security in retirement (PT and FT Employees).
• Programs and services that assist in balancing work and personal life (PT and FT Employees).
• Educational opportunities for the employee and eligible members of their family to pursue a degree at Pace or another higher education institution (PT and FT Employees).
• Opportunity for faculty and staff to participate in Pace’s award-winning health and wellness program, Pace Yourself to Wellness, which is designed to inspire employees to engage in healthy habits while optimizing health care resources (PT and FT Employees).
• Discount purchase plans for everything from entertainment, shopping and travel (PT and FT Employees).

AA/EEO Statement

Pace University is committed to achieving full equal opportunity in all aspects of University life. Pursuant to this commitment, the University does not discriminate on the basis of actual or perceived sex, gender or gender identity; race; color; national origin; religion; creed; age; disability; citizenship; marital or domestic partnership status; sexual orientation or affectional status; genetic predisposition or carrier status; military or veteran status; status as a victim of domestic violence, sex offenses or stalking; or any other characteristic protected by law federal, state or local law, rule or regulation.

Annual Security Report Notice

Pace is committed to ensuring the safety and security of the students, faculty, staff and visitors to the University. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University’s Safety and Security department publishes an Annual Security and Fire Safety Report, which can be accessed here. The report contains information on security policies as well as crime and fire statistics for the University.