Global Business Manager - Amazon

Summary: Our Mission is to serve the Lord and glorify Him using the gifts He has given our employees to research, develop, manufacture, and market products that improve the quality of life for people and their pets. Nutramax Laboratories is the #1 veterinarian recommended supplement company. We are looking for a world-class professional to help manage and optimize our presence on our channel strategy and customer management (Amazon US and Amazon International) to grow sales and achieve leadership of Nutramax products. The GBM will understand the commercial aspects of business and be an integral member of the Commercial team, helping develop and implement the company's go-to-market strategy. They will be responsible for planning, coordinating and executing sales and marketing plans to achieve sales targets and category leadership. Responsibilities will include channel strategy development, account planning, annual budgeting, promotional planning, forecasting, and relationship building with Amazon key stakeholders.

Roles and Responsibilities:

• Lead the development of the commercial strategy and sales plans (Amazon 1P, Amazon 3P, Amazon International Vet) in accordance with corporate goals.
• Lead agency relationship for Amazon Advertising and set the strategy to improve performance globally.
• Advise marketing on market demand and insights, promotional opportunities to inform future campaign ideas, incentives and bonus offers.
• Manage and build relationship with Amazon Merchant and Advertising team to deliver annual sales and profit targets in the designated customers and establishes short and long-term sales goals for the category.
• Provide P&L oversight to maximize profitability by growing top line sales and managing selling expenses.
• Develop annual sales and marketing plans with brand and channel marketing leaders.
• Create and execute annual promotional plans for pet and consumer products.
• Collaborate cross functionally with brand marketing to help define go-to-market strategies from product concept to product launch through analysis and research to meet customer needs.

• Understand the competitive landscape and develop strategies that position Nutramax brands as category leaders.

• Develop annual customer budgets, participate in pricing strategy, manage pricing policies, trade budgets and spending effectiveness.
• In collaboration with Demand Planning, create annual forecast and provide monthly updates and inputs to allow for on-time delivery.
• Manage inventory, price, and content within Amazon Seller Central platform
• Prepare and present customer performance, supply changes and future looking business insights at monthly S&OP meeting
• Oversee brand protection and collaborate with key stakeholders and Marketing to remedy problems.

• Communicate with other departments within the organization to foster teamwork and effectiveness.
• Other duties as assigned
• Work Remotely Available

Minimum Requirements:

• 10+ years of eCommerce sales and account management experience domestically or internationally
• 10+ years of customer account management experience with Amazon
• Commercial awareness, marketing and sales background
• In depth understanding of developing executing sales and marketing strategy, plans and campaigns
• Strong commercial and analytical skills - experience analyzing data and actively communicating business unit KPI's to the executive team and other business units

• Working knowledge of e-commerce contracts and understanding Terms and Conditions by which everyday business is conducted.
• Working knowledge of both Amazon Vendor Central (1P) and Seller Central (3P)
• Domestic travel 10%-20%
• Strong written and oral communication skills

• Knowledge of web promotion strategies: Search Engine Optimization (SEO), Search Engine Marketing (SEM), paid search, display advertising, pay-per-click campaigns.
• Proficient in Microsoft suite
• Pet category experience a plus
• Walmart.com experience a plus

Education and Experience: Bachelor's Degree or equivalent in business or sales/marketing related discipline, with a minimum of five years related experience and/or training. MBA a plus.

Supervisory Responsibilities: No