Global Account Manager

Are you looking for a rewarding career in the medical plastics injection molding industry? Do you want to work for a company that is innovative, global, and customer-focused? If so, you might be the perfect fit for Westfall Technik.

Westfall Technik is a leading provider of plastics manufacturing solutions for the healthcare, consumer package goods, and light industrial markets. We have a network of sites across the world, offering end-to-end design, production, and assembly services. We use our proprietary Stacked Integration Model ™ to deliver high-quality products with speed and efficiency. We are ONE WESTFALL, a unified team of experts with diverse skills and specialties. We are ALL IN, committed to excellence, support, and innovation in everything we do.

At Westfall Technik, we value our associates and customers as our most important assets. We offer a competitive compensation and benefits package, a collaborative and inclusive work environment, and ample opportunities for professional growth and development. If you are ready to join a dynamic and forward-thinking company, apply today and become part of the Westfall Technik family.

GLOBAL ACCOUNT MANAGER

SUMMARY OF ROLE

The Global Account Manager is a dynamic role responsible for managing all aspects of a Global Account, including multi-site collaboration, financial management, and new business growth. This role requires business acumen, strategic account planning, manufacturing savvy, and effective communication to ensure seamless operations and customer satisfaction. It’s a highly visible and strategic position that drives business growth and revenue predictability. This position will work either remotely, reporting to the Vice President of Business Development, Healthcare. This is a full-time, exempt position that offers competitive compensation and benefits.

DUTIES AND RESPONSIBILITIES

• Lead the business for the entire client network world-wide and ensure robust penetration and spend for Westfall-Technik
• Manage P&L for entire client portfolio with Westfall-Technik in collaboration with tooling and production sites.
• Drive revenue forecasting process in collaboration with each site and help build a bottoms up quarterly plan based on existing and ramping business.
• Develop comprehensive account plans and utilize them to drive results both internally and commercially.
• Identify opportunities for new business growth and penetration and drive saturation of our products/services with existing accounts.
• Negotiate contracts that align with company goals and customer needs.
• Provide operational support through Quarterly Business Reviews (QBR), Kaizen Events, etc.
• Manage schedules for New Product Introduction (NPI) and sustaining existing products.
• Work with site teams to develop and implement recovery plans as needed.
• Provide input into Sales and Operations Planning (S&OP) processes.
• Maintain effective communications, verbally and written, with the customers/accounts.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree in business, engineering or related field, MBA Preferred
• 10-15 years Proven experience in a similar role in the manufacturing industry with a strong understanding of the medical device manufacturing process.
• Excellent verbal, written and electronic communication and negotiation skills.
• Demonstrated Executive Selling and Deal Making Skills
• Ability to work in a fast-paced environment.

Westfall -Technik is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.