General Manager-Tommy's Waterford, Mi

Summary
Tommy’s is a Malibu/Axis boat dealership with a sales department, service center, rentals department, and wake/surf pro shop. We are located in locations across the country, including locations in Michigan, Florida, California, and many states in between.
Tommy’s is offering several exciting positions that are catered toward boating and water sport enthusiasts, and to those with customer-focused backgrounds! Tommy’s employees are our number one asset and we strive to provide our employees with a countless number of benefits that separate us from any other company. Our full time, year-round employees have the opportunity to benefit from the following:

• Access to medical, vision, health, and life insurance upon the first day of employment!
• 401k options after just 90 days of employment
• Paid Time Off
• Paid holidays
• Competitive wages
• Discounts on gear
• Boat usage perks
• Travel opportunities
• Employee appreciation outings
• Education/Training/Certification reimbursements
• Opportunities to grow within the company
• Tool reimbursement program

Tommy’s is a rapidly growing company that values our employees and offers a fun and challenging work-space. For more information on Tommy’s, visit our website at www.gettommys.com
We really appreciate you taking the time to consider us in your job search.

The Tommy’s General Manager is responsible for the overall operations and financial performance of all departments associated with the assigned Tommy’s location, as well as employee recruitment and development.
Essential duties and responsibilities

• Financial
• Work with senior leadership to develop operating and capital budgets and financial metrics
• Monitor monthly performance and develop and implement plans to achieve targets.

• Operational
• Set high expectations for customer service and operational performance and achieve them
• Develop and implement all business advertising, events, and promotions
• Interface with customers, vendors, and regulatory agencies
• Ensure best practices are being followed for all operational procedures
• Ensure that the business achieves its operating and financial goals
• Uphold all laws, standards and regulations that apply to the businesses
• Maintain a safe work environment

• Personnel
• Develop and motivate team members to achieve business and personal development goals
• Generate and nurture talent succession plans to ensure sustained business performance
• Foster a culture consistent with company values, modeling desired behavior in every interaction.
• Document all business processes and assist in training employees on those processes
• Work with Human Resources to develop job descriptions, recruit, interview and hire team members to fill all roles within the organization
• Conduct regular performance reviews to promote employee development and performance accountability

• All other duties as assigned.

Knowledge, Skills, Abilities
To perform the job successfully, an individual should demonstrate the following competencies:
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. Able to clearly articulate the company vision to employees and managers.
Accounting and Analysis: Able to read and understand financial statements, create budgets and forecasts and act on the data.
Communication: Able to interact professionally with colleagues, clients, and company personnel, able to clearly and effectively communicate information both orally and in writing
Training: Able to clearly document company procedures and policies and train staff and employees on these company procedures and policies
Professional: Ability to interact professionally with customers, vendors, and staff. Ability to think quickly and make professional/knowledgeable decisions
Organization: ability to keep documents and tasks organized and prioritized, ability to multitask and stay focused
Pace: ability to work in a fast-paced environment
Flexibility: ability to work outside of normal operating hours as needed
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Education/Experience: High school diploma required. Bachelor’s degree preferred. Minimum 3 years management experience required
• Computer Skills: Microsoft Office experience required.
• Characteristics: Posses humility, willingness to serve, and the ability to teach. Clearly convey a passion for the business, the customers and the team members

WORK ENVIRONMENT and PHYSICAL DEMANDS
The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities.

• Work Environment: The noise level in the work environment is quiet to medium loud. Work is done in an office, on a boat, on the dock or in a retail space.
• Physical Demands: While performing the duties of the job, the employee is regularly required to sit for extended periods of time, regularly required to stand and walk. Employee regularly uses hands and fingers to touch, feel, handle. Employee regularly stoops, kneels, bend at the waist, and reaches. Employee is frequently required to speak and hear. Must be able to lift up to 50 pounds on occasion.

Job Type: Full-time