General Manager Home Health Care

Comfort Keepers is a leading provider of medical and non medical private duty home care services dedicated to enhancing the quality of life for our clients and their families.  Our mission is to provide our clients with the highest level of quality of life that is achievable. We shall treat each of our clients with the respect and dignity they deserve, as though we were caring for a member of our own family.  If you are in alignment with our care model, this position may be for you!

Position Overview: We are seeking a dynamic and experienced General Manager to lead our team and oversee the operations of our  agency. The ideal candidate will possess a strong background in healthcare management, exceptional leadership skills, and a passion for providing outstanding care to our clients.

Responsibilities:

1. Provide strategic leadership and direction to ensure the agency's goals and objectives are met.
2. Oversee day-to-day operations, including staffing, scheduling, and client care coordination.
3. Recruit, train, and mentor a team of caregivers and administrative staff to deliver exceptional service.
4. Develop and implement policies, procedures, and protocols to ensure compliance with regulatory standards and best practices.
5. Foster a positive and collaborative work environment that promotes teamwork, professionalism, and employee engagement.
6. Build and maintain relationships with clients, families, healthcare professionals, and community partners to promote the agency's services and enhance our reputation.
7. Monitor and analyze key performance metrics to evaluate the effectiveness of our programs and services and identify areas for improvement.
8. Manage budgetary responsibilities, including expense control, and financial reporting.
9. Stay current on industry trends, developments, and innovations to drive continuous improvement and innovation within the agency.
10. Create and sustain community networking relationships.  

Qualifications:

• Bachelor's degree in healthcare administration, business management, or a related field; Master's degree preferred.
• Minimum of 5 years of management experience in healthcare, preferably in home care or a related field.
• Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
• Excellent organizational and problem-solving abilities with attention to detail.
• Knowledge of regulatory requirements and compliance standards for home care agencies.
• Proven track record of driving business growth and achieving operational excellence.
• Exceptional communication skills, both verbal and written.
• Compassionate and empathetic attitude toward clients and their families.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package including health insurance, retirement plan, and paid time off
• Opportunities for professional development and advancement
• Meaningful work with the opportunity to make a positive impact on the lives of our clients and their families

How to Apply: Please submit your application, resume and cover letter outlining your qualifications and interest in the position.  Applications will be accepted through 2/29/24.  We look forward to reviewing your resume and considering you for this exciting opportunity to join our team as the General Manager of Comfort Keepers.

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